Tech Support Forum - View Single Post - Computer instant shutdown when streaming video or downloading

Miggsthejust · 04-30-2009, 09:44 PM

Hi everyone, I hope this is the right place for this.

starting a couple months ago I began to have this issue of my computer doing a hard shutdown at first seemingly randomly. I have now been able to narrow the issue down to whenever data is being downloaded.

Streaming video seems to be the worst; the computer will only last between 2-30 seconds before shutting down, but it also occurs when downloading multiple files

specs are:

mobo: MSI K9N Platinum (MS-7250)
Processor : AMD Athlon 64 X2 3800+ @ 2000 MHz
Chipset : nVidia nForce 570 Ultra
Physical Memory : 2048 MB (4 x 512 DDR2-SDRAM )
Video Card : NVIDIA GeForce 7600 GT
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3
Power: 450 watt Antec sp-450

I have attempted the following fixes:

- reinstalled windows

- virus scanned including boot scan.

- updating display drivers/ uninstalling display drivers

- changing and disabling network ports. also installed another network card to try it.

- CPU heat monitoring. cpu heat stays around 31 C and at most reaches 44 C. shutdown appears unrelated. GPU never goes above 55 C

- Dust. Fully removed mobo, cpu and thoroughly cleaned for dust. also dusted fans.

- uninstalled flash player, reinstalled. reinstalled earlier version.

- updated bios version

Frankly, I've run out of ideas. Any help would be greatly appreciated.

as an update, the computer is also shutting down when transferring files across the network. Could this be a problem with writing to the hard drive?

I don't want to keep bumping this but does anyone have any ideas? Do I need to add any information?

04-30-2009, 09:44 PM	#1 (permalink)
Miggsthejust Registered User Join Date: Apr 2009 Posts: 5 OS: Windows xp sp3	Hi everyone, I hope this is the right place for this. starting a couple months ago I began to have this issue of my computer doing a hard shutdown at first seemingly randomly. I have now been able to narrow the issue down to whenever data is being downloaded. Streaming video seems to be the worst; the computer will only last between 2-30 seconds before shutting down, but it also occurs when downloading multiple files specs are: mobo: MSI K9N Platinum (MS-7250) Processor : AMD Athlon 64 X2 3800+ @ 2000 MHz Chipset : nVidia nForce 570 Ultra Physical Memory : 2048 MB (4 x 512 DDR2-SDRAM ) Video Card : NVIDIA GeForce 7600 GT Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3 Power: 450 watt Antec sp-450 I have attempted the following fixes: - reinstalled windows - virus scanned including boot scan. - updating display drivers/ uninstalling display drivers - changing and disabling network ports. also installed another network card to try it. - CPU heat monitoring. cpu heat stays around 31 C and at most reaches 44 C. shutdown appears unrelated. GPU never goes above 55 C - Dust. Fully removed mobo, cpu and thoroughly cleaned for dust. also dusted fans. - uninstalled flash player, reinstalled. reinstalled earlier version. - updated bios version Frankly, I've run out of ideas. Any help would be greatly appreciated. as an update, the computer is also shutting down when transferring files across the network. Could this be a problem with writing to the hard drive? I don't want to keep bumping this but does anyone have any ideas? Do I need to add any information? Last edited by dai; 05-08-2009 at 01:17 AM.