Please help me!!!!!
I have done everything in my power to ensure that my pc runs safely as I do everything on my computer. I have run anti virus, spy/malware etc. It seems that I have been hijacked it has taken over, my pictures Administrative tool & even my printer stuff. Everythign is gone & I have noone to help me. My baking, credit card info & passwords have been taken.
I found viruses & malware & have cleaned them up but cannot change anything in my adminstrative tool & their is some very weird activity going on in my doc, registry, and especially my photos. I haven't deleted anything some of my pic that are still there have changed their names to some very strange names for ex: my hockey is now &56293hock%ey and stuff like that and the files are now written in a blue collour instead of black. Cannot access certain files they have become changed to share with me as administrator still but am only allowed to read files no changes & now I have a new user on my computer who I never put there & its going by the name of shannie-home/aspnet. Maybe its legit but I don't know I am so frusterated & am off to the bank now to get my new credit cards, ABM cards etc.