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thanks for your quick response, but I'm afraid this ones not going to be that easy.
I am rebooting in "safe mode with networking" (XP Pro). When I try the two links you suggested IE is just immediately closed by this thing. I have tried to download SPybot - downloaded OK but then went to the folder to unzip and the window was closed down before I could get to it. Same thing happens when running Microsofts antispyware which I have loaded and also spywareblaster - I can see that Msoft antispyware has found some things when it flashes open but doesn't stay open for more than a split second. Ad-aware SE does update and run OK but doesn't seem to get rid of this!
Also, as i said previously the option to check "see hidden files" has disappeared. I read on another thread somewhere that this could be fixed from running regedit and resetting but bug wont let it regedit run. And also the menu for system restore has disappeared - when i run gpedit.msc to try to reset this the bug wont let me change those settings.
this thing seems to have a lot of things covered to keep itself hidden. Any other suggestions?
Thanks.
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