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hi greyknight ..... thanks for the quick response and I will try using CWshredder as you suggest and run the hijackthis fixes, however I would like to stress, and I have already mentioned this in my original post, that I am UNABLE to make my computer show its hidden files as the area that gives you those options when you click on tools and folder options and view is completely blank. (see the snagit pic of the folder options area that was posted with the original post and also see the following quote from my original post: however the hidden files are not displayed because my folder options view tab is also just a blank space (no options at all displayed),. I will try the fixes you have suggested and post new logs after doing so .... thank you
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