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CTSNKY · 03-17-2005, 07:30 PM

Hi there.....to answer your question, no this cannot be cleaned without Safe Mode, is that a problem? You really should be talking to your IT staff about this infection, as this is obviously a work PC. (How much jam will we get for helping?)

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Before doing anything, MAKE SURE that you can keep your computer on (at least until we get it fixed). This infection requires us to detect and remove it without rebooting or restarting your computer (unless the instructions say so). If you can't keep your computer on today, then I suggest that you don't get the logs yet until you are ready. With that said (when ready):

Please download the following programs required for the removal process:

Kill2Me http://www.greyknight17.com/spy/Kill2Me.exe
PV http://www.greyknight17.com/spy/pv.zip
VX2Finder(126) http://www.greyknight17.com/spy/VX2Finder(126).exe
Hoster http://www.greyknight17.com/spy/Hoster.exe
CleanUp! http://cleanup.stevengould.org/ or http://www.greyknight17.com/spy/Cleanup.exe
KillBox http://www.greyknight17.com/spy/KillBox.exe
notify.bat - right click on this link http://www.greyknight17.com/spy/notify.bat and choose Save As...Save it.

Please follow the steps below:

1. Download/run the following uninstallers:

Look2Me Uninstaller http://www.look2me.com/cgi-bin/UnInstaller
IGN Keyword Uninstaller http://www.greyknight17.com/spy/NLNUninstall.zip
ClearSearch Uninstaller http://www.greyknight17.com/spy/ClrSchUninstall.zip

2. Run Kill2Me.

3. Unzip the pv.zip files contents to your Desktop (NOTE: It MUST be on your Desktop!).
a) Open that folder on your Desktop and double click on the runme.bat file.
b) Type in 3 and hit your Enter key. Save the log file.
c) Type in 5 and hit your Enter key. Save the log file.
d) Remember to copy and paste both of these log files in the forum AFTER you are finished with the rest of the steps below.

4. Run notify.bat and it should open up a notify.txt Notepad file. Copy and paste this in the forum later.

5. Run VX2Finder(126) and click on the Find VX2.BetterInternet button. Click Make Log and post this in the forum later.

We also need a list of files in the following folders:

C:\WINDOWS\Downloaded Program Files\ - for these files, if they just have numbers as the filename, right click on them and go to Properties to see what they are. Post the description for each of those here.
C:\Program Files\Internet Explorer\ - there might be a download folder here. We are looking for any randomly named files. Post anything that looks suspicious.

Post all of the logs in your next post. We need them all to get a fix for this infection.

03-17-2005, 07:30 PM	#2 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Hi there.....to answer your question, no this cannot be cleaned without Safe Mode, is that a problem? You really should be talking to your IT staff about this infection, as this is obviously a work PC. (How much jam will we get for helping?) =========== Before doing anything, MAKE SURE that you can keep your computer on (at least until we get it fixed). This infection requires us to detect and remove it without rebooting or restarting your computer (unless the instructions say so). If you can't keep your computer on today, then I suggest that you don't get the logs yet until you are ready. With that said (when ready): Please download the following programs required for the removal process: Kill2Me http://www.greyknight17.com/spy/Kill2Me.exe PV http://www.greyknight17.com/spy/pv.zip VX2Finder(126) http://www.greyknight17.com/spy/VX2Finder(126).exe Hoster http://www.greyknight17.com/spy/Hoster.exe CleanUp! http://cleanup.stevengould.org/ or http://www.greyknight17.com/spy/Cleanup.exe KillBox http://www.greyknight17.com/spy/KillBox.exe notify.bat - right click on this link http://www.greyknight17.com/spy/notify.bat and choose Save As...Save it. Please follow the steps below: 1. Download/run the following uninstallers: Look2Me Uninstaller http://www.look2me.com/cgi-bin/UnInstaller IGN Keyword Uninstaller http://www.greyknight17.com/spy/NLNUninstall.zip ClearSearch Uninstaller http://www.greyknight17.com/spy/ClrSchUninstall.zip 2. Run Kill2Me. 3. Unzip the pv.zip files contents to your Desktop (NOTE: It MUST be on your Desktop!). a) Open that folder on your Desktop and double click on the runme.bat file. b) Type in 3 and hit your Enter key. Save the log file. c) Type in 5 and hit your Enter key. Save the log file. d) Remember to copy and paste both of these log files in the forum AFTER you are finished with the rest of the steps below. 4. Run notify.bat and it should open up a notify.txt Notepad file. Copy and paste this in the forum later. 5. Run VX2Finder(126) and click on the Find VX2.BetterInternet button. Click Make Log and post this in the forum later. We also need a list of files in the following folders: C:\WINDOWS\Downloaded Program Files\ - for these files, if they just have numbers as the filename, right click on them and go to Properties to see what they are. Post the description for each of those here. C:\Program Files\Internet Explorer\ - there might be a download folder here. We are looking for any randomly named files. Post anything that looks suspicious. Post all of the logs in your next post. We need them all to get a fix for this infection. __________________ GO BIG BLUE!!