Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should
not have any open browsers when you are following the procedures below.
Go to
My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that
Search system folders,
Search hidden files and folders, and
Search subfolders are checked.
For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).
Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.
If you have a fast internet connection (broadband), run an online virus scan at
TrendMicro. Just follow the instructions on the site to run the online scan. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.
The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download
CleanUp! (
Alternate Link if main link don't work) and install it. Don't run it yet.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click
Kill process for each one if they are still listed (they shouldn't be - but double check it):
C:\WINDOWS\system32\winupdt.exe
C:\windows\system32\oxxtck.exe
C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
C:\WINDOWS\system32\vmss\vmss.exe
C:\WINDOWS\system32\wintask.exe
C:\WINDOWS\system\aiwbqvlp.exe
C:\WINDOWS\system32\sysmonnt.exe
C:\DOCUME~1\ALLUSE~1\APPLIC~1\msw\BMan.exe
Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:
eSyndicate
SEP
Media Pass
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - Default URLSearchHook is missing
O2 - BHO: PynixObj Class - {00000000-DD60-0064-6EC2-6E0100000000} - C:\WINDOWS\Pynix.dll
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll (file missing)
O2 - BHO: Band Class - {CC378B83-9577-44D0-B4F8-0DD965E176FC} - C:\Program Files\eSyndicate\esyn.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll (file missing)
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\system32\winupdt.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [oxxtck] c:\windows\system32\oxxtck.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [ggqvlvhi] C:\Program Files\ggqvlvhi\ggqvlvhi.exe
O4 - HKLM\..\Run: [0s3X3ng] ntpsole.exe
O4 - HKLM\..\Run: [BMan] C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
O4 - HKLM\..\Run: [razin] C:\DOCUME~1\Owner\LOCALS~1\Temp\rm05040901.Stub.ex e
O4 - HKLM\..\Run: [lbj.exe] c:\windows\system32\lbj.exe
O4 - HKLM\..\Run: [jJ] C:\windows\system32\jJ.exe
O4 - HKLM\..\Run: [Media Pass] C:\Program Files\Media Pass\MediaPassK.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [vmss] C:\WINDOWS\system32\vmss\vmss.exe
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitemlm32.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\system32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\system32\wintask.exe
O4 - HKCU\..\Run: [sysmonnt] C:\WINDOWS\system32\sysmonnt
O4 - HKCU\..\Run: [HBs7RhM4O] nppbvm50.exe
O16 - DPF: {539DA0E0-74A7-11D9-9669-0800200C9A66} - http://www.ouchvideo.com/mmviewer_ic13.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://axis.retea.se/activex/AxisCamControl.ocx
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupdatednews.com/install/aun_0011.exe
Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:
C:\WINDOWS\system32\winupdt.exe
C:\windows\system32\oxxtck.exe
C:\Documents and Settings\All Users\Application Data\msw\
C:\WINDOWS\system32\wsxsvc\
C:\WINDOWS\system32\vmss\
C:\WINDOWS\system32\wintask.exe
C:\WINDOWS\system\aiwbqvlp.exe
C:\WINDOWS\system32\sysmonnt.exe
C:\Program Files\eSyndicate\
C:\Program Files\SEP\
C:\WINDOWS\farmmext.ini
AUNPS2.DLL
C:\Program Files\ggqvlvhi\
C:\Program Files\Media Pass\
Also delete ALL those EXE and DLL files (in their corresponding directory) listed above in RED.
Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.
Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run
KRC HijackThis Analyzer in the same folder to get the
result.txt log. Just post the contents of the result.txt file in the forum.