Just want to verify this again. Are both PV logs (#3 and #5) blank? I will ask you to run through the same instructions again since it's still there.
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should
not have any open browsers when you are following the procedures below.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O20 - Winlogon Notify: DateTime - C:\WINDOWS\system32\r68slgl716q.dll
Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:
C:\WINDOWS\system32\r68slgl716q.dll
Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run
KRC HijackThis Analyzer in the same folder to get the
result.txt log. Just post the contents of the result.txt file in the forum.
Before doing anything, MAKE SURE that you can keep your computer on (at least until we get it fixed). This infection requires us to detect and remove it without rebooting or restarting your computer (unless the instructions say so). If you can't keep your computer on today, then I suggest that you don't get the logs yet until you are ready. With that said (when ready):
Please download the following programs required for the removal process:
Kill2Me
http://www.greyknight17.com/spy/Kill2Me.exe
PV
http://www.greyknight17.com/spy/pv.zip
VX2Finder(126)
http://www.greyknight17.com/spy/VX2Finder(126).exe
Hoster
http://www.greyknight17.com/spy/Hoster.exe
CleanUp!
http://cleanup.stevengould.org/ or
http://www.greyknight17.com/spy/Cleanup.exe
KillBox
http://www.greyknight17.com/spy/KillBox.exe
notify.bat - right click on this link
http://www.greyknight17.com/spy/notify.bat and choose Save As...Save it.
Please follow the steps below:
1. Download/run the following uninstallers:
Look2Me Uninstaller
http://www.look2me.com/cgi-bin/UnInstaller
IGN Keyword Uninstaller
http://www.greyknight17.com/spy/NLNUninstall.zip
ClearSearch Uninstaller
http://www.greyknight17.com/spy/ClrSchUninstall.zip
2. Run Kill2Me.
3. Unzip the pv.zip files contents to your Desktop (NOTE: It MUST be on your Desktop!).
a) Open that folder on your Desktop and double click on the runme.bat file.
b) Type in 3 and hit your Enter key. Save the log file.
c) Type in 5 and hit your Enter key. Save the log file.
d) Remember to copy and paste both of these log files in the forum AFTER you are finished with the rest of the steps below.
4. Run notify.bat and it should open up a notify.txt Notepad file. Copy and paste this in the forum later.
5. Run VX2Finder(126) and click on the Find VX2.BetterInternet button. Click Make Log and post this in the forum later.
We also need a list of files in the following folders:
C:\WINDOWS\Downloaded Program Files\ - for these files, if they just have numbers as the filename, right click on them and go to Properties to see what they are. Post the description for each of those here.
C:\Program Files\Internet Explorer\ - there might be a download folder here. We are looking for any randomly named files. Post anything that looks suspicious.
Post all of the logs in your next post. We need them all to get a fix for this infection.