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Old 03-16-2005, 05:49 PM   #4 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,562
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Sorry Ark, don't mean to sound quite so cold. It is the standard reply so other security analysts can see that someone is already working on a request for help so there is no duplication.

OK, how's this:

Hi Ark, I'm currently reviewing your log. I am working under the supervision of expert analysts as I am only an apprentice at this time. They will review my response and make sure that what I tell you is, in fact, correct. I'll get back to you as soon as possible

Is that better?
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