Tech Support Forum - View Single Post - Troubleshooting blue screen errors on a self-made system

Harrixon · 04-12-2009, 10:48 PM

I've been having problems with a system I built myself. When I use much of my PC's resourses (ie. any program more complex than Firefox or notepad) I wind up getting blue screen stop errors, and windows reboots itself. Often during the reboot, it blue screens before I can log back into Windows.

I read over the Microsoft STOP pages to troubleshoot the errors: many claimed I had hardware issues. I took my PC to a local repair shop and had them do a complete hardware check on my pc. They said that everything is A-OK. They ran my PC without errors for 4 days after a HD wipe and vista re-install. After I ran my pc for 2-3 hours and reinstalled a few programs (Elder Scrolls IV: Oblivion, Final Fantasy XI, Gamepad software, Mozilla Firefox, etc.) the torrential downpour of blue screens resumed.

I've enclosed a few of the problem reports of the stop messages:

---------------------------------------------------------------------------------
Product
Windows

Problem
Shut down unexpectedly

Date
4/11/2009 2:47 AM

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini041109-02.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 81C07FA5
BCP3: 95D40CA4
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

----------------------------------------------------------------------------------
Product
Windows

Problem
Shut down unexpectedly

Date
4/11/2009 1:45 AM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini041109-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 50
BCP1: 826D1538
BCP2: 00000000
BCP3: 807B9C72
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: c8c141aa-ca8d-4674-8227-49441e2b4ee6

-------------------------------------------------------------------------------------
Product
Windows

Problem
Shut down unexpectedly

Date
4/10/2009 11:52 PM

Status
More information available

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini041009-02.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: d1
BCP1: 4AF7989F
BCP2: 00000002
BCP3: 00000001
BCP4: 88700AB4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: a39d391b-2c3e-460d-8f4e-a2967c54339e

--------------------------------------------------------------------------------------
Product
Windows

Problem
Shut down unexpectedly

Date
4/10/2009 10:36 PM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini041009-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 101
BCP1: 00000061
BCP2: 00000000
BCP3: 87E83120
BCP4: 00000001
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: 90e5a0f0-35d7-4bee-bb4f-1d06f98cc7a9

-------------------------------------------------------------------------------------

Here is my system information:
(Note: SP1 is uninstalled at the recommendation of the pc repair shop)

OS
Windows Vista Home Premium (build 6000)

PROCESSOR
3.20 gigahertz AMD Athlon 64 X2 Dual Core
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache

MOBO
Board: ASUSTeK Computer INC. M2A-VM 1.XX
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS M2A-VM ACPI BIOS Revision 0804 06/15/2007

DRIVES
1000.20 Gigabytes Usable Hard Drive Capacity
911.52 Gigabytes Hard Drive Free Space
LITE-ON DVD D LH-16D1P ATA Device [CD-ROM drive]
LITE-ON DVDRW LH-20A1L ATA Device [CD-ROM drive]
WDC WD5000AAJS-00YFA0 ATA Device [Hard drive] (500.11 GB) -- drive 1
WDC WD5000AAJS-00YFA0 ATA Device [Hard drive] (500.11 GB) -- drive 0

MEMORY
2046 Megabytes Installed Memory
Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' is Empty
Slot 'A3' is Empty

DISPLAY
NVIDIA GeForce 8600 GTS [Display adapter]
ACER AL2223W [Monitor] (22.0"vis, s/n L840B0183922, May 2007) (2x)

COMMUNICATIONS
802.11n Wireless LAN Card
Realtek RTL8168B/8111B Family PCI-E GBE NIC

OTHER DEVICES
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (2x)
XBCD Xbox 360 Controller
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Root Hub (6x)
Generic volume shadow copy
------------------------------------------------------------------------------------

As I mentioned before, I'm looking to troubleshoot these blue screen errors and get on with my life, ya know?
Let me know if there is any more information that you need.

Thank you heaps in advance,
Harrixon

Also, how to I configure windows to hold on the blue screen so that I can properly SEE my blue screen and write down the information it contains? I tried opening the dump files but to no avail.

04-12-2009, 10:48 PM	#1 (permalink)
Harrixon Registered User Join Date: Apr 2009 Location: Texas Posts: 2 OS: Vista 32 SP1 My System	Troubleshooting blue screen errors on a self-made system I've been having problems with a system I built myself. When I use much of my PC's resourses (ie. any program more complex than Firefox or notepad) I wind up getting blue screen stop errors, and windows reboots itself. Often during the reboot, it blue screens before I can log back into Windows. I read over the Microsoft STOP pages to troubleshoot the errors: many claimed I had hardware issues. I took my PC to a local repair shop and had them do a complete hardware check on my pc. They said that everything is A-OK. They ran my PC without errors for 4 days after a HD wipe and vista re-install. After I ran my pc for 2-3 hours and reinstalled a few programs (Elder Scrolls IV: Oblivion, Final Fantasy XI, Gamepad software, Mozilla Firefox, etc.) the torrential downpour of blue screens resumed. I've enclosed a few of the problem reports of the stop messages: --------------------------------------------------------------------------------- Product Windows Problem Shut down unexpectedly Date 4/11/2009 2:47 AM Status Not Reported Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini041109-02.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 1000008e BCP1: C0000005 BCP2: 81C07FA5 BCP3: 95D40CA4 BCP4: 00000000 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 ---------------------------------------------------------------------------------- Product Windows Problem Shut down unexpectedly Date 4/11/2009 1:45 AM Status Report Sent Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini041109-01.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 50 BCP1: 826D1538 BCP2: 00000000 BCP3: 807B9C72 BCP4: 00000000 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Server information: c8c141aa-ca8d-4674-8227-49441e2b4ee6 ------------------------------------------------------------------------------------- Product Windows Problem Shut down unexpectedly Date 4/10/2009 11:52 PM Status More information available Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini041009-02.dmp sysdata.xml Version.txt Extra information about the problem BCCode: d1 BCP1: 4AF7989F BCP2: 00000002 BCP3: 00000001 BCP4: 88700AB4 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Server information: a39d391b-2c3e-460d-8f4e-a2967c54339e -------------------------------------------------------------------------------------- Product Windows Problem Shut down unexpectedly Date 4/10/2009 10:36 PM Status Report Sent Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini041009-01.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 101 BCP1: 00000061 BCP2: 00000000 BCP3: 87E83120 BCP4: 00000001 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Server information: 90e5a0f0-35d7-4bee-bb4f-1d06f98cc7a9 ------------------------------------------------------------------------------------- Here is my system information: (Note: SP1 is uninstalled at the recommendation of the pc repair shop) OS Windows Vista Home Premium (build 6000) PROCESSOR 3.20 gigahertz AMD Athlon 64 X2 Dual Core 128 kilobyte primary memory cache 1024 kilobyte secondary memory cache MOBO Board: ASUSTeK Computer INC. M2A-VM 1.XX Bus Clock: 200 megahertz BIOS: Phoenix Technologies, LTD ASUS M2A-VM ACPI BIOS Revision 0804 06/15/2007 DRIVES 1000.20 Gigabytes Usable Hard Drive Capacity 911.52 Gigabytes Hard Drive Free Space LITE-ON DVD D LH-16D1P ATA Device [CD-ROM drive] LITE-ON DVDRW LH-20A1L ATA Device [CD-ROM drive] WDC WD5000AAJS-00YFA0 ATA Device [Hard drive] (500.11 GB) -- drive 1 WDC WD5000AAJS-00YFA0 ATA Device [Hard drive] (500.11 GB) -- drive 0 MEMORY 2046 Megabytes Installed Memory Slot 'A0' has 1024 MB Slot 'A1' has 1024 MB Slot 'A2' is Empty Slot 'A3' is Empty DISPLAY NVIDIA GeForce 8600 GTS [Display adapter] ACER AL2223W [Monitor] (22.0"vis, s/n L840B0183922, May 2007) (2x) COMMUNICATIONS 802.11n Wireless LAN Card Realtek RTL8168B/8111B Family PCI-E GBE NIC OTHER DEVICES HID-compliant consumer control device HID-compliant device (3x) USB Human Interface Device (2x) XBCD Xbox 360 Controller HID Keyboard Device HID-compliant mouse USB Composite Device USB Root Hub (6x) Generic volume shadow copy ------------------------------------------------------------------------------------ As I mentioned before, I'm looking to troubleshoot these blue screen errors and get on with my life, ya know? Let me know if there is any more information that you need. Thank you heaps in advance, Harrixon Also, how to I configure windows to hold on the blue screen so that I can properly SEE my blue screen and write down the information it contains? I tried opening the dump files but to no avail.