Thank you for your response. I don't know what kind of conflict. I had a yellow mark next to the name of the drive in Device Manager. I was able to get this resolved. I researched Microsoft.com and found the answer. I had to go in registry and delete the upper filter from the DVD CD Rom area and it worked fine. Here is a link to the instructions I followed in case anyone else has this same issue:
http://support.microsoft.com/default.aspx/kb/929461
Thanks for the website!