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kworley517 · 03-14-2005, 10:02 PM

Hi Bobbykid029 and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

We also suggest that you Subscribe to this thread to be notified of fixes as soon as they are posted by our Team. You can do this simply by clicking the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Temp folder. This is required because HijackThis will create backups and we don't want them to be deleted.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro. Just follow the instructions on the site to run the online scan. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.

Make sure that your Adaware SE definitions are up to date and rescan your system.

Download and install Spybot S&D. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\WINDOWS\system32\ap9h4qmo.exe

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: ohb - {22B720C7-5FA6-40A8-9F8F-8584BF669690} - C:\WINDOWS\system32\trgen.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: C:\WINDOWS\lbbho.dll - {E1874ECB-DA3D-45CE-B0C9-B9457E874D65} - C:\WINDOWS\lbbho.dll
O3 - Toolbar: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - (no file)
O4 - HKLM\..\Run: [ap9h4qmo] C:\WINDOWS\system32\ap9h4qmo.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {03177121-226B-11D4-B0BE-005004AD3039} (UploaderCtrl Class) - http://members10.clubphoto.com/_img...tl_uploader.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1...23/cpbrkpie.cab
O16 - DPF: {ADB6CCF9-8853-4431-82A0-B7494DED18C3} (WcnfGrpCtl Class) - http://download.paltalk.com/webconf...roupControl.cab

Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\WINDOWS\system32\ap9h4qmo.exe
C:\WINDOWS\system32\trgen.dll
C:\WINDOWS\lbbho.dll

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

03-14-2005, 10:02 PM	#2 (permalink)
kworley517 Analyst, Security Team Join Date: Feb 2005 Location: South Florida Posts: 538 OS: XP Pro	Hello Bobbykid029 Hi Bobbykid029 and welcome to TSF. I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p Please be patient with me during this time. We also suggest that you Subscribe to this thread to be notified of fixes as soon as they are posted by our Team. You can do this simply by clicking the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread". Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Temp folder. This is required because HijackThis will create backups and we don't want them to be deleted. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. If you have a fast internet connection (broadband), run an online virus scan at TrendMicro. Just follow the instructions on the site to run the online scan. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan. Make sure that your Adaware SE definitions are up to date and rescan your system. Download and install Spybot S&D. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\WINDOWS\system32\ap9h4qmo.exe Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file) O2 - BHO: ohb - {22B720C7-5FA6-40A8-9F8F-8584BF669690} - C:\WINDOWS\system32\trgen.dll O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file) O2 - BHO: C:\WINDOWS\lbbho.dll - {E1874ECB-DA3D-45CE-B0C9-B9457E874D65} - C:\WINDOWS\lbbho.dll O3 - Toolbar: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - (no file) O4 - HKLM\..\Run: [ap9h4qmo] C:\WINDOWS\system32\ap9h4qmo.exe O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O16 - DPF: {03177121-226B-11D4-B0BE-005004AD3039} (UploaderCtrl Class) - http://members10.clubphoto.com/_img...tl_uploader.cab O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1...23/cpbrkpie.cab O16 - DPF: {ADB6CCF9-8853-4431-82A0-B7494DED18C3} (WcnfGrpCtl Class) - http://download.paltalk.com/webconf...roupControl.cab Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist. C:\WINDOWS\system32\ap9h4qmo.exe C:\WINDOWS\system32\trgen.dll C:\WINDOWS\lbbho.dll Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.