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tigggerish · 03-26-2009, 01:23 PM

Ok...I need help. First off please keep in mind i am no computer genious or even close so any help in plain terms would be awesome.

ok so here is the situation...My friend just gave me their dell laptop mini inspiron 700m...there are a couple issues...

one...there are so many viruses on it that i can get to the home screen but none of the icons or even start menu come up..so it is basically not even usuable to click on anything. I DO NOT need to save any of his old stuff so if i could just wipe it completely clean and retsart the whole dang computer over again that would be great. The problem there is that I do not have a disk with windows or anything that came woth the computer AND i cannot access the start menu or anything else. Please help me figure out step by step what to do...i dont want to take it somewhere and spend a lot of money...i would rather do it myself. i read somewhere to restore to orginal system defaults...but how? and does that wipe out a virus?? also..i cant even get to the start menu.

two...the battery on it is an F5136 (says no recall on my research) and the laptop wont stay on unless it is actually plugged into the wall...so i dont know if it is the battery or something more serious....

Please Help smart people!!!!

Thanks!!!!

03-26-2009, 01:23 PM	#1 (permalink)
tigggerish Registered User Join Date: Mar 2009 Posts: 1 OS: xp	HELP HELP HELP!!!! Dell Inspiron 700m Ok...I need help. First off please keep in mind i am no computer genious or even close so any help in plain terms would be awesome. ok so here is the situation...My friend just gave me their dell laptop mini inspiron 700m...there are a couple issues... one...there are so many viruses on it that i can get to the home screen but none of the icons or even start menu come up..so it is basically not even usuable to click on anything. I DO NOT need to save any of his old stuff so if i could just wipe it completely clean and retsart the whole dang computer over again that would be great. The problem there is that I do not have a disk with windows or anything that came woth the computer AND i cannot access the start menu or anything else. Please help me figure out step by step what to do...i dont want to take it somewhere and spend a lot of money...i would rather do it myself. i read somewhere to restore to orginal system defaults...but how? and does that wipe out a virus?? also..i cant even get to the start menu. two...the battery on it is an F5136 (says no recall on my research) and the laptop wont stay on unless it is actually plugged into the wall...so i dont know if it is the battery or something more serious.... Please Help smart people!!!! Thanks!!!!