Tech Support Forum - View Single Post - blue stop screen, unable to open in safe mode

Tazrox · 03-24-2009, 01:46 PM

This can come from a variety of things, so lets start with this:

1) Open the pc case, then power on the pc, do you hear the drive spin up? Any clunking sounds or high pitched noise? Those would point to a bad hard drive. Also look for leaking or puffed capacitors on the board.

2) If those are OK, go into the BIOS and see if the drive is detected (Like WD80 as Primary or does it say Not Installed?). If it is showing Not Installed, you could have a bad IDE or Sata data cable. Try swapping out the cables and if that doesn't help try moving from the Primary controller to the Secondary controller.

3) If the drive is detected in the BIOS, run the Recovery Console from the Windows 2000 CD and from the prompt enter chkdsk c: /r to attempt to repair bad blocks, sectors.

Let me know what you come up with so far.

03-24-2009, 01:46 PM	#2 (permalink)
Tazrox Registered User Join Date: Mar 2009 Location: Duluth, Minnesota Posts: 55 OS: XPsp3, OSX, Ubuntu8	Re: blue stop screen, unable to open in safe mode This can come from a variety of things, so lets start with this: 1) Open the pc case, then power on the pc, do you hear the drive spin up? Any clunking sounds or high pitched noise? Those would point to a bad hard drive. Also look for leaking or puffed capacitors on the board. 2) If those are OK, go into the BIOS and see if the drive is detected (Like WD80 as Primary or does it say Not Installed?). If it is showing Not Installed, you could have a bad IDE or Sata data cable. Try swapping out the cables and if that doesn't help try moving from the Primary controller to the Secondary controller. 3) If the drive is detected in the BIOS, run the Recovery Console from the Windows 2000 CD and from the prompt enter chkdsk c: /r to attempt to repair bad blocks, sectors. Let me know what you come up with so far.