Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should
not have any open browsers when you are following the procedures below.
Go to
My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that
Search system folders,
Search hidden files and folders, and
Search subfolders are checked.
For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).
Download and install
Spybot S&D. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the
Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the
Spybot DSO Exploit Fix and install it over the current Spybot installation.
The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download
CleanUp! (
Alternate Link if main link don't work) and install it. Run CleanUp! and click on
CleanUp! button. When it asks you if you want to logoff, click on Yes.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click
Kill process for each one if they are still listed (they shouldn't be - but double check it):
C:\WINDOWS\System32\winupdt.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\isrvs\desktop.exe
C:\Documents and Settings\All Users\Application Data\msw\MSW.exe
C:\WINDOWS\Xhrmy.exe
C:\WINDOWS\System32\sysmonnt.exe
C:\PROGRA~1\COMMON~1\zkrr\zkrrm.exe
C:\PROGRA~1\COMMON~1\zkrr\zkrra.exe
C:\DOCUME~1\ALLUSE~1\APPLIC~1\msw\BMAN.EXE
Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:
MyWay
AltnetPointsManager
P2P Networking
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: MSW.cIExplorer - {4B57B77A-B130-4EB8-8CFB-42B880F6D311} - C:\Documents and Settings\All Users\Application Data\msw\MSW.dll
O2 - BHO: Search Bar - {4E7BD74F-2B8D-469E-A1F6-FC7EB590A97D} - C:\WINDOWS\DOWNLO~1\search3.dll
O2 - BHO: (no name) - {B4D0FD75-2934-C1CF-1B77-86DEBAD078EC} - C:\DOCUME~1\WINDOW~1.FAM\APPLIC~1\HoldBase\KEEPDUM B.exe
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: Search Bar - {4E7BD74F-2B8D-469E-A1F6-FC7EB590A97D} - C:\WINDOWS\DOWNLO~1\search3.dll
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [msw] C:\Documents and Settings\All Users\Application Data\msw\MSW.exe
O4 - HKLM\..\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe
O4 - HKLM\..\Run: [Beep Size Scr Blue] C:\Documents and Settings\All Users\Application Data\Send2BeepSize\dentbrowse.exe
O4 - HKCU\..\Run: [sysmonnt] C:\WINDOWS\System32\sysmonnt
O4 - HKCU\..\Run: [zkrr] C:\PROGRA~1\COMMON~1\zkrr\zkrrm.exe
O4 - HKCU\..\Run: [Glue bits] C:\DOCUME~1\WINDOW~1.FAM\APPLIC~1\DRAWSU~1\PopUser Wma.exe
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:
C:\WINDOWS\DOWNLO~1\search3.dll
C:\DOCUME~1\WINDOW~1.FAM\APPLIC~1\DRAWSU~1\
C:\DOCUME~1\WINDOW~1.FAM\APPLIC~1\HoldBase\
C:\Documents and Settings\All Users\Application Data\msw\
C:\Documents and Settings\All Users\Application Data\Send2BeepSize\
c:\program files\altnet\
C:\PROGRAM FILES\COMMON FILES\zkrr\
C:\Program Files\MyWay\
C:\WINDOWS\isrvs\
C:\WINDOWS\System32\P2P Networking\
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\sysmonnt.exe
C:\WINDOWS\System32\winupdt.exe
C:\WINDOWS\Xhrmy.exe
D0CE0C16B1
D9EBC318C
E6F1873B.DLL
Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run
KRC HijackThis Analyzer in the same folder to get the
result.txt log. Just post the contents of the result.txt file in the forum.