jenae

Hi I would try an uninstall and reinstall of the sound card drivers. Go to start search and type devmgmt.msc. Right click on your sound card and select uninstall, this removes reference from the registry it does not remove the drivers (you do not want to do that) and reboot ,the device will be reinstalled. If this does not work you may need to go to your sound card manufacturers site and download the latest drivers.