Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.
Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. While in the Registry Editor, navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run and delete
Narrator
HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components and delete
ba3cd172-2c36-4a94-a8ed-b4895bcd88e5
Close the Registry Editor now.
Download KillBox (
http://www.greyknight17.com/spy/KillBox.exe). Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file - choose NO when it asks if you want to reboot):
C:\WINDOWS\system32\wivwkk.exe
C:\WINDOWS\system32\HZLHQQ.EXE
C:\WINDOWS\system32\eoieaa.dll
C:\WINDOWS\system32\cylcpp.dll
C:\WINDOWS\system32\pawpvv.dat
C:\WINDOWS\System32\vmss\
C:\WINDOWS\system32\hzlhqq.exe
C:\WINDOWS\system32\Spanish Rose.scr
<- is this your screensaver? If not, delete it also.
C:\WINDOWS\system32\Wild Irish Rose.scr
<- is this your screensaver? If not, delete it also.
C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\hukhnn.exe
<<--Make sure that this filename does not have a space in it when you put it into KillBox. If it has a space, delete it so it looks like hukhnn.exe instead of huk hnn.exe
If you have Windows XP, go to C:\Windows\Prefetch and delete everything inside that Prefetch folder.
Run the CleanUp program now and choose Yes when it asks if you want to log off.
Restart and run these programs/scripts again - HijackThis (both the scan log and the StartupList), Silent Runners, Find-qoologic, DllCompare and Find-It. Post those new logs here.