tetonbob

Hello -

I know it's been several days since you first posted, but this forum is very busy and it can take a while to receive a reply.

I see you've marked this as solved, but I wanted to be sure of a couple things...that it is in fact solved, and that you delete Deckard's System Scanner from your machine. dss.exe has been retired, and should not be run.

Here's why:

http://www.techsupportforum.com/secu...r-dss-exe.html

Do not confuse this with DDS which is a non-intrusive scanner we now use, and have for quite some time. Not sure where you got the link for Deckard's System Scanner, but it's not in our current pre-posting instructions.


If you still require assistance, please do this:


Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop.

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Please include the following logs in your thread:

• Contents of the DDS.txt posted as text in your reply
• Attach the Attach.txt to your post by clicking the Manage Attachments button under Additonal Options>Attach Files on the composition page. Browse to where you saved the file, and click Upload.