This one is still new to us. So it may take a while before we can find a fix for it. For the time being, we are just asking users to run some programs to see if it helps us identify the baddie.
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should
not have any open browsers when you are following the procedures below.
Download KillBox (
http://www.greyknight17.com/spy/KillBox.exe). Don't run it yet.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click
Kill process for each one if they are still listed (they shouldn't be - but double check it):
C:\WINDOWS\winfile.exe
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {9D8987F2-AAAD-45B4-AC15-C08B20A9B1AE} - C:\WINDOWS\SYSTEM\PIF.DLL
O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
O18 - Filter: text/html - {743251D6-CE84-4D09-AA34-8CF46F69993D} - C:\WINDOWS\SYSTEM\PIF.DLL
O18 - Filter: text/plain - {743251D6-CE84-4D09-AA34-8CF46F69993D} - C:\WINDOWS\SYSTEM\PIF.DLL
Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file - choose NO when it asks if you want to reboot):
C:\WINDOWS\winfile.exe
C:\WINDOWS\TEMP\SE.DLL
C:\WINDOWS\SYSTEM\PIF.DLL
Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run
KRC HijackThis Analyzer in the same folder to get the
result.txt log. Just post the contents of the result.txt file in the forum.
Download StartDreck
http://www.greyknight17.com/spy/StartDreck.zip
Unzip to its own folder and start the program:
Press 'Config'
Press 'mark all'
Uncheck the following boxes only:
System/Running Process -> List Modules
System/Drivers -> NT Services
System/Drivers -> NT Kernel- and FS-drivers
Press 'OK'
Press 'Save' and select the location to save the log file (default is the same folder as the application)
Post the log in this thread.