Hey guys i am writing a post for my girlfriends laptop, it is a Novatech L51AI0 running on Vista O/S. Right where to start it is a total mess when i turn it on it comes up with a windows defender warning saying there is a trojan horse! :-( the name of it is "TrojanDownloader:Win32/Renos.AW" with a high level alert. Also get so many rediculous pop ups, also i get a microsoft windows alert saying "Host Process for windows services has stopped working" it beats me, it really is doing my head in :-( I really hope you guys can help me out :-)
i just ran a hijackthis log on the laptop.......
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:03:28, on 30/01/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16757)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\MyWebSearch\bar\1.bin\M3SRCHMN.EXE
C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Users\Darran\AppData\Local\Temp\winlogin.exe
C:\Windows\System32\rs32net.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\System32\rs32net.exe
C:\Users\Darran\AppData\Local\Temp\csrssc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\RALINK\Common\RaUI.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\System32\svchost.exe
c:\program files\winamp toolbar\WinampTbServer.exe
C:\Users\Darran\AppData\Local\Temp\Low\466460906.exe
C:\Windows\system32\WerFault.exe
C:\Users\Darran\AppData\Local\Temp\jzrBA6.tmp
C:\Windows\system32\lssa.exe
C:\Windows\system32\svchost.exe
C:\Users\Darran\AppData\Local\Temp\zsh40EE.tmp
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Winamp Search Class - {57BCA5FA-5DBB-45a2-B558-1755C3F6253B} - C:\Program Files\Winamp Toolbar\winamptb.dll
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O1 - Hosts: ::1 localhost
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: C:\Windows\system32\hgfdge4unjdfdg.dll - {C5BF49A2-94F3-42BD-F434-3604812C8955} - C:\Windows\system32\hgfdge4unjdfdg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O3 - Toolbar: IE Toolbar - {6226BA26-C017-4007-928C-DE9715C6FA68} - C:\Program Files\IESurfBar\SurfLite Toolbar\tbu03102\dyn_surflite_aff_1000.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL,UPF
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [jsf8uiw3jnjgffght] C:\Users\Darran\AppData\Local\Temp\winlogin.exe
O4 - HKLM\..\Run: [rs32net] C:\Windows\System32\rs32net.exe
O4 - HKLM\..\Run: [Windows Service Processor] lssa.exe
O4 - HKLM\..\RunServices: [Windows Service Processor] lssa.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [jsf8uiw3jnjgffght] C:\Users\Darran\AppData\Local\Temp\winlogin.exe
O4 - HKCU\..\Run: [rs32net] C:\Windows\System32\rs32net.exe
O4 - HKCU\..\Run: [Lsass Service] C:\20905.exe
O4 - HKCU\..\Run: [Windows Update] "C:\Windows\system32\Updater.exe"
O4 - HKCU\..\Run: [Adobe System Update] C:\Users\Darran\AppData\Local\Temp\IXP002.TMP\Adobe_Update.exe
O4 - HKCU\..\Run: [Java Runtime Update] C:\Users\Darran\AppData\Local\Temp\IXP002.TMP\Java Update.exe
O4 - HKCU\..\Run: [tezrtsjhfr84iusjfo84f] C:\Users\Darran\AppData\Local\Temp\csrssc.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe
O8 - Extra context menu item: &Search -
http://edits.mywebsearch.com/toolbar...tml?p=ZRman000
O8 - Extra context menu item: &Winamp Search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: SurfLite Toolbar - {6226ba26-c017-4007-928c-de9715c6fa68} - C:\Program Files\IESurfBar\SurfLite Toolbar\tbu03102\dyn_surflite_aff_1000.dll
O9 - Extra 'Tools' menuitem: SurfLite Toolbar - {6226ba26-c017-4007-928c-de9715c6fa68} - C:\Program Files\IESurfBar\SurfLite Toolbar\tbu03102\dyn_surflite_aff_1000.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix:
O16 - DPF: {68282C51-9459-467B-95BF-3C0E89627E55} (MksSkanerOnline Class) -
http://www.mks.com.pl/skaner/SkanerOnline.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CA6F4CDD-3E32-406B-9462-64BF4F31977F}: NameServer = 85.255.116.126,85.255.112.119
O17 - HKLM\System\CCS\Services\Tcpip\..\{DCB10B88-B74F-416B-B93E-CAF87DEC338D}: NameServer = 85.255.116.126,85.255.112.119
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.36,85.255.112.75
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.126,85.255.112.119
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.116.126,85.255.112.119
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.126,85.255.112.119
O20 - Winlogon Notify: bbcddcaacfef - C:\Windows\system32\bbcddcaacfef.dll
O22 - SharedTaskScheduler: jgzfkj9w38rksndfi7r4 - {C5BF49A2-94F3-42BD-F434-3604812C8955} - C:\Windows\system32\hgfdge4unjdfdg.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe
O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Unknown owner - C:\Program Files\RALINK\Common\RalinkRegistryWriter.exe
--
End of file - 8828 bytes
Please anything you can do will be most appriciated guys :-)))
I look forward to your response :-)
Kindest regards
Martin