Hello delaney,
This is the best advice I can offer
Please download
Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Also go
here to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to
customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.
Download and install
Spybot S&D. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the
Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the
Spybot DSO Exploit Fix and install it over the current Spybot installation.
If you have a fast internet connection (broadband), run an online virus scan at
TrendMicro. Just follow the instructions on the site to run the online scan. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.
Click here to get the latest version of HijackThis and run it.
Before you give us a new log here, if we gave you instructions for a fix, please do the fixes first and then post the new log with this updated version.
1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Get
HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in
y if you agree. The
result.txt file will open up in Notepad. Copy the whole result.txt log and post it in the forum. We do not need the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless.