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CTSNKY · 02-26-2005, 03:55 PM

Yes, yes.......patience.

============

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Download KillBox (http://www.greyknight17.com/spy/KillBox.exe). Don't run it yet.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINNT\system32\sysmonnt.exe
C:\WINNT\system32\prutqct.exe
C:\WINNT\system32\ntmrxy.exe
C:\WINNT\system32\prutqct.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

E2G
Viewpoint (all apps)

WildTangent - This is an online gaming package that is installed by a number of third party applications and even OEMs, ISPs and AIM. The games aspect of this is really rather cool. The being installed without you asking for it isn't cool at all. They collect information about you and your usage. We recommend uninstalling it.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O2 - BHO: (no name) - {017C20C1-F86F-11D8-9B25-000ACD002AE3} - C:\WINNT\Helper101.dll
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
O2 - BHO: CAUN Object - {59F12660-2B92-4554-98F9-87295AD8A0CE} - C:\WINNT\system32\AUNBHO.dll
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [winupdtl] C:\WINNT\system32\winupdt.exe
O4 - HKLM\..\Run: [2ssP33j] nwcanui.exe
O4 - HKLM\..\Run: [8k3or6e9] C:\Program Files\8k3or6e9\8k3or6e9.exe
O4 - HKCU\..\Run: [sysmonnt] C:\WINNT\system32\sysmonnt
O4 - HKCU\..\Run: [prutqct] C:\WINNT\system32\prutqct.exe
O4 - HKCU\..\Run: [JB3FRTHsO] ntmrxy.exe
O20 - Winlogon Notify: nwprovau - C:\WINNT\SYSTEM32\nwprovau.dll

Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file - choose NO when it asks if you want to reboot):

C:\Program Files\8k3or6e9\
C:\Program Files\E2G\
C:\Program Files\Viewpoint\
C:\Program Files\WildTangent\
C:\WINNT\Helper101.dll
C:\WINNT\system32\AUNBHO.dll
C:\WINNT\system32\ntmrxy.exe
C:\WINNT\system32\nwcanui.exe
C:\WINNT\SYSTEM32\nwprovau.dll
C:\WINNT\system32\prutqct.exe
C:\WINNT\system32\prutqct.exe
C:\WINNT\system32\sysmonnt.exe
C:\WINNT\system32\winupdt.exe

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.

Let's also use a program to scan for any trojans that may exist. Download TDS-3. Learn how to use it here. Make sure to update it after you installed it. You can get the manual updates here. When you launch the program, it will scan your memory for running processes. This will take less than 30 seconds. Next go to System Testing on the menu and choose Full System Scan. After that's finished, post the log file by selecting everything on the top pane (select from bottom to top). If any alarms are found, it will be listed in the bottom window. Please copy and paste that here also if it applies.

02-26-2005, 03:55 PM	#3 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Yes, yes.......patience. ============ Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. Download KillBox (http://www.greyknight17.com/spy/KillBox.exe). Don't run it yet. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\WINNT\system32\sysmonnt.exe C:\WINNT\system32\prutqct.exe C:\WINNT\system32\ntmrxy.exe C:\WINNT\system32\prutqct.exe Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: E2G Viewpoint (all apps) WildTangent - This is an online gaming package that is installed by a number of third party applications and even OEMs, ISPs and AIM. The games aspect of this is really rather cool. The being installed without you asking for it isn't cool at all. They collect information about you and your usage. We recommend uninstalling it. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): O2 - BHO: (no name) - {017C20C1-F86F-11D8-9B25-000ACD002AE3} - C:\WINNT\Helper101.dll O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll O2 - BHO: CAUN Object - {59F12660-2B92-4554-98F9-87295AD8A0CE} - C:\WINNT\system32\AUNBHO.dll O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [winupdtl] C:\WINNT\system32\winupdt.exe O4 - HKLM\..\Run: [2ssP33j] nwcanui.exe O4 - HKLM\..\Run: [8k3or6e9] C:\Program Files\8k3or6e9\8k3or6e9.exe O4 - HKCU\..\Run: [sysmonnt] C:\WINNT\system32\sysmonnt O4 - HKCU\..\Run: [prutqct] C:\WINNT\system32\prutqct.exe O4 - HKCU\..\Run: [JB3FRTHsO] ntmrxy.exe O20 - Winlogon Notify: nwprovau - C:\WINNT\SYSTEM32\nwprovau.dll Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file - choose NO when it asks if you want to reboot): C:\Program Files\8k3or6e9\ C:\Program Files\E2G\ C:\Program Files\Viewpoint\ C:\Program Files\WildTangent\ C:\WINNT\Helper101.dll C:\WINNT\system32\AUNBHO.dll C:\WINNT\system32\ntmrxy.exe C:\WINNT\system32\nwcanui.exe C:\WINNT\SYSTEM32\nwprovau.dll C:\WINNT\system32\prutqct.exe C:\WINNT\system32\prutqct.exe C:\WINNT\system32\sysmonnt.exe C:\WINNT\system32\winupdt.exe Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. Let's also use a program to scan for any trojans that may exist. Download TDS-3. Learn how to use it here. Make sure to update it after you installed it. You can get the manual updates here. When you launch the program, it will scan your memory for running processes. This will take less than 30 seconds. Next go to System Testing on the menu and choose Full System Scan. After that's finished, post the log file by selecting everything on the top pane (select from bottom to top). If any alarms are found, it will be listed in the bottom window. Please copy and paste that here also if it applies. __________________ GO BIG BLUE!! Last edited by CTSNKY; 02-26-2005 at 03:57 PM.