Hello Molly1173 and welcome to TSF
Please print out or copy this page to
Notepad in order to assist you when carrying out the following instructions.
To
turn off System Restore Click Start > Right Click My Computer > Properties. Click the System Restore tab and
Check "Turn off System Restore" or
"Turn off System Restore on all drives". Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.
You are using an outdated version of Hijack This. Please download and install the latest version by going to this
Site
Please download
Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Also go
here to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to
customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.
Download and install
Spybot S&D if you don't have it already. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the
Spybot DSO Exploit Fix and install it over the current Spybot installation.
Download
CWShredder and run it. Click on 'I Agree' button if you agree with it. Click on 'Fix' (it will automatically fix anything it finds for you) and OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.
Go to
My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the
Hide protected operating system files option.
Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).
Go into Hijack This->Config->Misc. Tools->Open process manager. Select the following and click
“Kill process” for each one
(You must kill them one at a time).
C:\WINDOWS\inet10050\services.exe
Open Hijack This and click on Scan. Check the following entries
(make sure you do not miss any)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://homepage.com_%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.topfivesearch.com/sidesearch.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-paga.com/10050/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.topfivesearch.com/sidesearch.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.com_%00@www.e-finder.cc/hp/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://homepage.com_%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://homepage.com_%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = http://homepage.com_%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://homepage.com_%00@www.e-finder.cc/search/ (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://homepage.com_%00@www.e-finder.cc/search/ (obfuscated)
F3 - REG:win.ini: run=C:\WINDOWS\inet10050\services.exe
O2 - BHO: HBO Class - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - C:\WINDOWS\inet10050\1.02.11.dll
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inet10050\services.exe
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inet10050\services.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O13 - DefaultPrefix:
O13 - WWW Prefix:
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...etup1.0.0.8.cab
O18 - Filter: text/html - {657F70CB-580A-412A-B71F-AA29DBEAC0C3} - (no file)
Please remember to close all other windows, including browsers then click Fix checked.
Delete the following Files indicated in
RED and Folders indicated in
BLUEif they still exist.
C:\WINDOWS\inet10050\services.exe
C:\WINDOWS\inet10050\1.02.11.dll
C:\Program Files\AWS
Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC
HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the
result.txt file in the forum.
If you have a fast internet connection (Broadband), run an online scan at
Trend Micro or
RAV Antivirus.
Please select the “autoclean” option when using Trend Micro.