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bdr122 · 01-20-2009, 08:03 PM

I posted this in the mozilla thunderbird support forum and didn't get any responses, so I'm hoping someone here can help. Here's the problem:

I've set up thunderbird to filter my messages to particular folders. When messages get filtered, I get notified w/ the systray icon and they show up as "unread" in the proper folder in thunderbird for a couple of seconds--but then, without any action on my part, they change to "read." This is a problem, for example, if I am away from my computer when the message comes in--I'll get the icon in the systray, but I have no way of knowing which folder the new message is in.

I tried deleting my account, uninstalling and then reinstalling thunderbird, and recreating the folders and filters, but the problem remains. It may be relevant that this particular email account is administered through a university and is preconfigured for use with the groupwise email client. I am running thunderbird version 2.0.0.19 on windows vista.

Any ideas?

01-20-2009, 08:03 PM	#1 (permalink)
bdr122 Registered User Join Date: Jan 2009 Posts: 3 OS: Vista	thunderbird help please I posted this in the mozilla thunderbird support forum and didn't get any responses, so I'm hoping someone here can help. Here's the problem: I've set up thunderbird to filter my messages to particular folders. When messages get filtered, I get notified w/ the systray icon and they show up as "unread" in the proper folder in thunderbird for a couple of seconds--but then, without any action on my part, they change to "read." This is a problem, for example, if I am away from my computer when the message comes in--I'll get the icon in the systray, but I have no way of knowing which folder the new message is in. I tried deleting my account, uninstalling and then reinstalling thunderbird, and recreating the folders and filters, but the problem remains. It may be relevant that this particular email account is administered through a university and is preconfigured for use with the groupwise email client. I am running thunderbird version 2.0.0.19 on windows vista. Any ideas?