Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should
not have any open browsers when you are following the procedures below.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis and click on Config button->Misc Tools->Delete an NT service... Type in (or just copy it here)
yfjcyfwb6.exe and hit OK. Then run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
O23 - Service: grdujixoluhv (jiqeimrx6) - Unknown owner - C:\WINDOWS\System32\yfjcyfwb6.exe (file missing)
Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run
KRC HijackThis Analyzer in the same folder to get the
result.txt log. Just post the contents of the result.txt file in the forum.
Right click on this
link and choose
Save As. Save it somewhere. Now run that program and do a search for -> BA02E0A6-78FB-1E21-475E-84EB18D6C183
Save the file and post the contents in the forum.