Tech Support Forum - View Single Post

**blackduck30** · 02-23-2005, 06:14 PM

You have an outdated version of HijackThis. Click here to get the latest version of HijackThis and run it.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. The result.txt file will open up in Notepad. Copy the whole result.txt log and post it in the forum. We do not need the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Market Browser's End User Agreement - We may use third party network advertisers such as DoubleClick to deliver ads to you on our behalf. We may also use third-party service providers to contact you on our behalf, or facilitate some aspects of our Web site services or fulfill your purchase requests. These network advertisers and service providers may be supplied with or have access to your personally identifiable information solely for the purpose of providing these services to us or on our behalf. Except as specifically set forth in this Privacy Policy, we will not share your personally identifiable information outside of LMT or MarketBrowser sponsors, unless you opt in to having your personally identifiable information shared with a company that is not affiliated with us.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Download CWShredder and click on 'Fix' (it will automatically fix anything it finds for you). If it asks if you want to delete a certain random file, choose No and post that filename here.

Download AboutBuster and unzip it to a folder on your the Desktop. Do not run it yet.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. We will use this later.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\WINDOWS\system32\atldr32.exe
C:\WINDOWS\system32\addnb32.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

180solutions
Viewpoint
MarketBrowser

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {D0FBF74D-9290-E0B6-3227-C3AA0121D284} - C:\WINDOWS\sdkqn32.dll

O4 - HKLM\..\Run: [55D.tmp] C:\DOCUME~1\Daniel\LOCALS~1\Temp\55D.tmp.exe 1 10001
O4 - HKLM\..\Run: [5.tmp] C:\DOCUME~1\Daniel\LOCALS~1\Temp\5.tmp.exe 1 10001
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [atldr32.exe] C:\WINDOWS\system32\atldr32.exe
O4 - HKLM\..\RunServices: [Configuration Loader] msgconf.exe

O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - C:\WINDOWS\System32\c_10230.dll
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - C:\WINDOWS\System32\c_10230.dll (HKCU)

O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MT...000/tc1000.html
O16 - DPF: {20AD521D-3A3E-11D4-BC32-0050040D952B} (SwIcdInstall Class) - file://C:\DOCUME~1\Daniel\LOCALS~1\Temp\WZS2E2.tmp\swicda d.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class)
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB
O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Installer Class) - http://www.ysbweb.com/ist/softwares...ysb_regular.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {BF4FC0C7-4387-4D18-AD86-DF33DDDE33C7} - http://hot.activebuddy.com/catalog/...ld/websetup.cab

O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\system32\addnb32.exe

Run AboutBuster and follow the prompts to scan (choose Yes/OK for all). It will ask you if you want a second scan, choose Yes. Save the log file and post it here.

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\system32\atldr32.exe
C:\WINDOWS\system32\addnb32.exe
C:\WINDOWS\sdkqn32.dll
c:\program files\180solutions
msgconf.exe<<<<search for this one
C:\WINDOWS\System32\c_10230.dll
C:\Program Files\MarketBrowser
C:\Program Files\Viewpoint

Also delete ALL those EXE and DLL files (in their corresponding directory) listed above in RED.

Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Reboot into Normal Mode and run new HijackThis scan. Save the log file and repost your new log here

02-23-2005, 06:14 PM	#3 (permalink)
blackduck30 TSF Enthusiast Join Date: Sep 2004 Location: Wollongong/Australia Posts: 4,230 OS: XP pro SP3/Vista Ultimate My System	You have an outdated version of HijackThis. Click here to get the latest version of HijackThis and run it. 1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'. 2. If you don't get the intro screen, just hit Scan and then click on Save log. 3. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. The result.txt file will open up in Notepad. Copy the whole result.txt log and post it in the forum. We do not need the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless. Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Market Browser's End User Agreement - We may use third party network advertisers such as DoubleClick to deliver ads to you on our behalf. We may also use third-party service providers to contact you on our behalf, or facilitate some aspects of our Web site services or fulfill your purchase requests. These network advertisers and service providers may be supplied with or have access to your personally identifiable information solely for the purpose of providing these services to us or on our behalf. Except as specifically set forth in this Privacy Policy, we will not share your personally identifiable information outside of LMT or MarketBrowser sponsors, unless you opt in to having your personally identifiable information shared with a company that is not affiliated with us. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. Download CWShredder and click on 'Fix' (it will automatically fix anything it finds for you). If it asks if you want to delete a certain random file, choose No and post that filename here. Download AboutBuster and unzip it to a folder on your the Desktop. Do not run it yet. The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. We will use this later. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\WINDOWS\system32\atldr32.exe C:\WINDOWS\system32\addnb32.exe Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: 180solutions Viewpoint MarketBrowser Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rfboz.dll/sp.html#12345 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {D0FBF74D-9290-E0B6-3227-C3AA0121D284} - C:\WINDOWS\sdkqn32.dll O4 - HKLM\..\Run: [55D.tmp] C:\DOCUME~1\Daniel\LOCALS~1\Temp\55D.tmp.exe 1 10001 O4 - HKLM\..\Run: [5.tmp] C:\DOCUME~1\Daniel\LOCALS~1\Temp\5.tmp.exe 1 10001 O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe O4 - HKLM\..\Run: [atldr32.exe] C:\WINDOWS\system32\atldr32.exe O4 - HKLM\..\RunServices: [Configuration Loader] msgconf.exe O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - C:\WINDOWS\System32\c_10230.dll O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - C:\WINDOWS\System32\c_10230.dll (HKCU) O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MT...000/tc1000.html O16 - DPF: {20AD521D-3A3E-11D4-BC32-0050040D952B} (SwIcdInstall Class) - file://C:\DOCUME~1\Daniel\LOCALS~1\Temp\WZS2E2.tmp\swicda d.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Installer Class) - http://www.ysbweb.com/ist/softwares...ysb_regular.cab O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab O16 - DPF: {BF4FC0C7-4387-4D18-AD86-DF33DDDE33C7} - http://hot.activebuddy.com/catalog/...ld/websetup.cab O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\system32\addnb32.exe Run AboutBuster and follow the prompts to scan (choose Yes/OK for all). It will ask you if you want a second scan, choose Yes. Save the log file and post it here. Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\WINDOWS\system32\atldr32.exe C:\WINDOWS\system32\addnb32.exe C:\WINDOWS\sdkqn32.dll c:\program files\180solutions msgconf.exe<<<<search for this one C:\WINDOWS\System32\c_10230.dll C:\Program Files\MarketBrowser C:\Program Files\Viewpoint Also delete ALL those EXE and DLL files (in their corresponding directory) listed above in RED. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes. Reboot into Normal Mode and run new HijackThis scan. Save the log file and repost your new log here __________________ Blackduck30 Time is like money and milk, It's always running out Any Donations Help Keep TSF Free For All