Tech Support Forum - View Single Post - Please, please help, HijackThis Log included

CTSNKY · 02-23-2005, 06:53 AM

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Right click on this link http://www.greyknight17.com/spy/DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. You may delete it afterwards.

Download CWShredder and run it. Click on 'I Agree' button if you agree with it. Click on 'Fix' (it will automatically fix anything it finds for you) and OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\Program Files\qa054ew7\qa054ew7.exe
C:\WINNT\system\gshjqlv.exe
C:\WINNT\system32\sysmonnt.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

Begin2Search

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://216.130.185.122/sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
F3 - REG:win.ini: run=C:\WINNT\system32\soft.exe
O1 - Hosts: search
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O2 - BHO: (no name) - {03A08522-1426-409B-7534-34DFE546E811} - C:\WINNT\system32\mdcdrdyc.dll
O2 - BHO: (no name) - {0FA37060-7A7A-2F4C-EE64-BF3652FFAD81} - C:\WINNT\system32\tuucjfvs.dll
O2 - BHO: (no name) - {2718DD6D-E6FA-1188-2501-F0813784A5F3} - C:\WINNT\system32\hkjpygsy.dll
O2 - BHO: (no name) - {8B138AE2-2BF0-4315-8220-9DCCA0BB9FA1} - C:\WINNT\system32\qjdzwxct.dll
O2 - BHO: (no name) - {8E5DA144-B0C4-4CBD-9309-2666F6D7AD77} - C:\WINNT\system32\vjhlyqek.dll
O2 - BHO: (no name) - {B54DA59F-5766-DB0B-2F4A-4E40B009C7B0} - C:\WINNT\system32\gjpnivik.dll
O2 - BHO: (no name) - {F5A35E7E-A94F-C946-C01A-9E563E708D87} - C:\WINNT\system32\uqqljdfc.dll
O3 - Toolbar: Begin2Search.com Bar - {207AEF46-0596-4966-A7BF-098F247E85BB} - C:\WINNT\system32\ic2_win.dll
O3 - Toolbar: (no name) - {12EE7A5E-0674-42f9-A76B-000000004D00} - (no file)
O4 - HKLM\..\Run: [qa054ew7] C:\Program Files\qa054ew7\qa054ew7.exe
O4 - HKCU\..\Run: [Web Service] C:\WINNT\system32\msxmidi.exe
O4 - HKCU\..\Run: [hornRgd3X] rapusl.exe
O4 - HKCU\..\Run: [sysmonnt] C:\WINNT\system32\sysmonnt
O15 - Trusted Zone: *.admin2cash.biz
O15 - Trusted Zone: *.finefind.nettraffic2cash.biz
O15 - Trusted Zone: *.private-dialer.biz
O15 - Trusted Zone: *.private-iframe.biz
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM)
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spys...tterInstall.cab
O20 - Winlogon Notify: Uninstall - C:\WINNT\system32\t48ulel91hq.dll
O23 - Service: qpiwefxoivhk (dtbhxjyi6) - Unknown owner - C:\WINNT\system32\tjkhyoro6.exe
O23 - Service: ciyzyxbqmlmz (kmufhfhw6) - Unknown owner - C:\WINNT\system32\shqybxyj6.exe

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Program Files\qa054ew7\
C:\WINNT\system32\gjpnivik.dll
C:\WINNT\system32\hkjpygsy.dll
C:\WINNT\system32\ic2_win.dll
C:\WINNT\system32\mdcdrdyc.dll
C:\WINNT\system32\msxmidi.exe
C:\WINNT\system32\qjdzwxct.dll
C:\WINNT\system32\shqybxyj6.exe
C:\WINNT\system32\soft.exe
C:\WINNT\system32\sysmonnt
C:\WINNT\system32\t48ulel91hq.dll
C:\WINNT\system32\tjkhyoro6.exe
C:\WINNT\system32\tuucjfvs.dll
C:\WINNT\system32\uqqljdfc.dll
C:\WINNT\system32\vjhlyqek.dll

rapusl.exe

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.

Now, for the removal of those O1's, we will need this done as well...........

Before doing anything, MAKE SURE that you can keep your computer on (at least until we get it fixed). This infection requires us to detect and remove it without rebooting or restarting your computer (unless the instructions say so). If you can't keep your computer on today, then I suggest that you don't get the logs yet until you are ready. With that said (when ready):

Please download the following programs required for the removal process:

Kill2Me http://www.greyknight17.com/spy/Kill2Me.exe
PV http://www.greyknight17.com/spy/pv.zip
VX2Finder(126) http://www.greyknight17.com/spy/VX2Finder(126).exe
Hoster http://www.greyknight17.com/spy/Hoster.exe
CleanUp! http://cleanup.stevengould.org/ or http://www.greyknight17.com/spy/Cleanup.exe
KillBox http://www.greyknight17.com/spy/KillBox.exe
notify.bat - right click on this link http://www.greyknight17.com/spy/notify.bat and choose Save As...Save it.

Please follow the steps below:

1. Download/run the following uninstallers:

Look2Me Uninstaller http://www.look2me.com/cgi-bin/UnInstaller
IGN Keyword Uninstaller http://www.greyknight17.com/spy/NLNUninstall.zip
ClearSearch Uninstaller http://www.greyknight17.com/spy/ClrSchUninstall.zip

2. Run Kill2Me.

3. Unzip the pv.zip files contents to your Desktop (NOTE: It MUST be on your Desktop!).
a) Open that folder on your Desktop and double click on the runme.bat file.
b) Type in 3 and hit your Enter key. Save the log file.
c) Type in 5 and hit your Enter key. Save the log file.
d) Remember to copy and paste both of these log files in the forum AFTER you are finished with the rest of the steps below.

4. Run notify.bat and it should open up a notify.txt Notepad file. Copy and paste this in the forum later.

5. Run VX2Finder(126) and click on the Find VX2.BetterInternet button. Click Make Log and post this in the forum later.

We also need a list of files in the following folders:

C:\WINDOWS\Downloaded Program Files\ - for these files, if they just have numbers as the filename, right click on them and go to Properties to see what they are. Post the description for each of those here.
C:\Program Files\Internet Explorer\ - there might be a download folder here. We are looking for any randomly named files. Post anything that looks suspicious.

Post all of the logs in your next post. We need them all to get a fix for this infection.

02-23-2005, 06:53 AM	#2 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Right click on this link http://www.greyknight17.com/spy/DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. You may delete it afterwards. Download CWShredder and run it. Click on 'I Agree' button if you agree with it. Click on 'Fix' (it will automatically fix anything it finds for you) and OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit. The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\Program Files\qa054ew7\qa054ew7.exe C:\WINNT\system\gshjqlv.exe C:\WINNT\system32\sysmonnt.exe Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: Begin2Search Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://216.130.185.122/sidesearch.html R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = F3 - REG:win.ini: run=C:\WINNT\system32\soft.exe O1 - Hosts: search O1 - Hosts: 69.20.16.183 auto.search.msn.com O1 - Hosts: 69.20.16.183 search.netscape.com O1 - Hosts: 69.20.16.183 ieautosearch O2 - BHO: (no name) - {03A08522-1426-409B-7534-34DFE546E811} - C:\WINNT\system32\mdcdrdyc.dll O2 - BHO: (no name) - {0FA37060-7A7A-2F4C-EE64-BF3652FFAD81} - C:\WINNT\system32\tuucjfvs.dll O2 - BHO: (no name) - {2718DD6D-E6FA-1188-2501-F0813784A5F3} - C:\WINNT\system32\hkjpygsy.dll O2 - BHO: (no name) - {8B138AE2-2BF0-4315-8220-9DCCA0BB9FA1} - C:\WINNT\system32\qjdzwxct.dll O2 - BHO: (no name) - {8E5DA144-B0C4-4CBD-9309-2666F6D7AD77} - C:\WINNT\system32\vjhlyqek.dll O2 - BHO: (no name) - {B54DA59F-5766-DB0B-2F4A-4E40B009C7B0} - C:\WINNT\system32\gjpnivik.dll O2 - BHO: (no name) - {F5A35E7E-A94F-C946-C01A-9E563E708D87} - C:\WINNT\system32\uqqljdfc.dll O3 - Toolbar: Begin2Search.com Bar - {207AEF46-0596-4966-A7BF-098F247E85BB} - C:\WINNT\system32\ic2_win.dll O3 - Toolbar: (no name) - {12EE7A5E-0674-42f9-A76B-000000004D00} - (no file) O4 - HKLM\..\Run: [qa054ew7] C:\Program Files\qa054ew7\qa054ew7.exe O4 - HKCU\..\Run: [Web Service] C:\WINNT\system32\msxmidi.exe O4 - HKCU\..\Run: [hornRgd3X] rapusl.exe O4 - HKCU\..\Run: [sysmonnt] C:\WINNT\system32\sysmonnt O15 - Trusted Zone: .admin2cash.biz O15 - Trusted Zone: .finefind.nettraffic2cash.biz O15 - Trusted Zone: .private-dialer.biz O15 - Trusted Zone: .private-iframe.biz O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone (HKLM) O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spys...tterInstall.cab O20 - Winlogon Notify: Uninstall - C:\WINNT\system32\t48ulel91hq.dll O23 - Service: qpiwefxoivhk (dtbhxjyi6) - Unknown owner - C:\WINNT\system32\tjkhyoro6.exe O23 - Service: ciyzyxbqmlmz (kmufhfhw6) - Unknown owner - C:\WINNT\system32\shqybxyj6.exe Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\Program Files\qa054ew7\ C:\WINNT\system32\gjpnivik.dll C:\WINNT\system32\hkjpygsy.dll C:\WINNT\system32\ic2_win.dll C:\WINNT\system32\mdcdrdyc.dll C:\WINNT\system32\msxmidi.exe C:\WINNT\system32\qjdzwxct.dll C:\WINNT\system32\shqybxyj6.exe C:\WINNT\system32\soft.exe C:\WINNT\system32\sysmonnt C:\WINNT\system32\t48ulel91hq.dll C:\WINNT\system32\tjkhyoro6.exe C:\WINNT\system32\tuucjfvs.dll C:\WINNT\system32\uqqljdfc.dll C:\WINNT\system32\vjhlyqek.dll rapusl.exe Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. Now, for the removal of those O1's, we will need this done as well........... Before doing anything, MAKE SURE that you can keep your computer on (at least until we get it fixed). This infection requires us to detect and remove it without rebooting or restarting your computer (unless the instructions say so). If you can't keep your computer on today, then I suggest that you don't get the logs yet until you are ready. With that said (when ready): Please download the following programs required for the removal process: Kill2Me http://www.greyknight17.com/spy/Kill2Me.exe PV http://www.greyknight17.com/spy/pv.zip VX2Finder(126) http://www.greyknight17.com/spy/VX2Finder(126).exe Hoster http://www.greyknight17.com/spy/Hoster.exe CleanUp! http://cleanup.stevengould.org/ or http://www.greyknight17.com/spy/Cleanup.exe KillBox http://www.greyknight17.com/spy/KillBox.exe notify.bat - right click on this link http://www.greyknight17.com/spy/notify.bat and choose Save As...Save it. Please follow the steps below: 1. Download/run the following uninstallers: Look2Me Uninstaller http://www.look2me.com/cgi-bin/UnInstaller IGN Keyword Uninstaller http://www.greyknight17.com/spy/NLNUninstall.zip ClearSearch Uninstaller http://www.greyknight17.com/spy/ClrSchUninstall.zip 2. Run Kill2Me. 3. Unzip the pv.zip files contents to your Desktop (NOTE: It MUST be on your Desktop!). a) Open that folder on your Desktop and double click on the runme.bat file. b) Type in 3 and hit your Enter key. Save the log file. c) Type in 5 and hit your Enter key. Save the log file. d) Remember to copy and paste both of these log files in the forum AFTER you are finished with the rest of the steps below. 4. Run notify.bat and it should open up a notify.txt Notepad file. Copy and paste this in the forum later. 5. Run VX2Finder(126) and click on the Find VX2.BetterInternet button. Click Make Log and post this in the forum later. We also need a list of files in the following folders: C:\WINDOWS\Downloaded Program Files\ - for these files, if they just have numbers as the filename, right click on them and go to Properties to see what they are. Post the description for each of those here. C:\Program Files\Internet Explorer\ - there might be a download folder here. We are looking for any randomly named files. Post anything that looks suspicious. Post all of the logs in your next post. We need them all to get a fix for this infection. __________________ GO BIG BLUE!!