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upon reseting the router, i have found microsoft update does not redirect anymore and works as it should
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That's good to hear.
If you are able to connect to the internet, it means that there weren't any custom settings. You don't need to call your ISP.
Did you visit
this site here? There's good information there on how to secure your wireless connection.
Do you have your Wireless router's manual? If not, can you tell me what model it is?