Hello ,
now there is no better program to use to check the health of you har drive then the tool created by the company that makes the hard drive
follow link
http://www.majorgeeks.com/Seagate_Se...ows_d2858.html
now what are you meaning with scan disk
is it not working when you tell it to at the next boot
you may need to do this
do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it
if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system
if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create
this also applies to (Windows XP Professsional )
http://www.helpwithwindows.com/Windo...p2-bootcd.html
now if you do have the Windows XP cd with sp2 please follow these steps
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performing a (sfc) system file checker
It is a scan that checks the core files & dlls of the (os) operating system and replaces them if they are corrupt or missing with the correct original version
start
#1 then select (run) , then press enter
a window will open
#2 type in ( cmd ) then press enter
another window will open
#3 type in ( sfc )then press enter
another window will open
#4 type in (sfc /purgecache) then enter / your pc will work like crazy / this helps in rebuiding the cache file (notice the space between (sfc & /)
#5 type in (sfc /scannow ) then press enter ( notice the space between the (sfc & / )
now a scan will start , have your (Windows XP software disk ready ) your pc may ask for this disc when it starts or during the scan( so you must sit with the pc while this scan functions ) , if it does then incert the cd into one of your cd/rom/player's , your pc will then reconnize it and continue , you will then have to minimize the splash screen for the cd to see the scan , when the scan is finished you will need to close the cd and all open windows , then remove the cd
you will then need to do a ( Disk Cleanup ) , then empty the caches & temp files thru the (Internet Options) , then do a defrag
restart your pc
then do a defrag again after the reboot
then get back to us