joymommy

Hi there,

Hi have a HP Pavilion that has been working well. It occasionally has flickered a bit on the monitor but I'm not sure that that's what the cause of the current problem was.

Today I downloaded a PDF file from a site that I frequently download from. (a homeschool curriculum site) and after it downloaded I went to click the X on the download box and immediately the monitor went to extremely dim where I can hardly see anything except for a shadow of something on the screen. I can tell that the computer is still running as I was barely able to close a window but the screen looks mostly black. I turned off the computer and restarted it and initially the screen looked completely normal until I clicked the first thing after it started up and then it went black again. Now I can't even get it to open all the way.

I tried plugging in an external monitor and initially it looks like it will work and then all of a sudden that monitor will just turn off like it's not receiving any information. I turned it off again and restarted the computer and hit esc to get to the menu before Windows started and I can do that and I'm running the diagnostic using the other monitor right now. Any ideas on what is going on? It doesn't seem like it's a monitor problem since the other monitor won't keep working with it and since the monitor works initially. Thanks for any help!

Melanie