Originally Posted by jackdelamare

Hi there,

Not sure if this should come under Windows Vista so please move it if not, but I am trying to fix a HP laptop for somebody. It cannot boot into Vista, it comes up with a Boot error and asks you to run the startup repair. So about 20 minutes of it trying to find something and fix it, it does nothing, and it continues to not boot.

Luckily there were a few restore points so I did this to a month back... didn't make a difference. Now, I can easily set it back to factory state with the HP recovery thing, and it's fine to do this... but they need their documents back. Is there anyway I could get these back? The photos and other stuff they need has been on there for a while, minus a few new things which aren't so important so going back to an earlier restore point is fine.

Please help, and happy holidays!

Jack