Tech Support Forum - View Single Post - [SOLVED] CD-Rom/DVD Driver help?

lili310 · 12-23-2008, 11:25 AM

Hi everyone,

My CD/DVD driver isn't working correctly. I have a Toshiba A-75 S206 laptop, Windows XP Service Pack 2 installed. I can't play CDs when they're inserted into my laptop; I can't even use the driver CD I have with my laptop, since it won't show up in My Computer or anywhere when a CD is in.

When a CD is inserted, it spins and the light blinks -- it seems like it's going to work and then, nothing loads/nothing happens. I went into System under Control Panel > Hardware > Device Manager - under the CD/DVD Drives, there is an exclamation point next to the driver. When I click on the Properties, it says that it's not working correctly -- it won't let me update it and I'm not sure if I should try rolling it back to another one.

I can't seem to find information on this specific driver anywhere or what to do about this problem; I've Googled and nothing's been terribly useful. The Microsoft site seems to be of no help, either.

I'll have more specifics about the driver when I'm on my own computer, but if anyone can help me out before I have that information, that'd be great.

Thank you very much for any help/leads on fixing this! :)

12-23-2008, 11:25 AM	#1 (permalink)
lili310 Registered User Join Date: Jun 2008 Posts: 11 OS: XP	[SOLVED] CD-Rom/DVD Driver help? Hi everyone, My CD/DVD driver isn't working correctly. I have a Toshiba A-75 S206 laptop, Windows XP Service Pack 2 installed. I can't play CDs when they're inserted into my laptop; I can't even use the driver CD I have with my laptop, since it won't show up in My Computer or anywhere when a CD is in. When a CD is inserted, it spins and the light blinks -- it seems like it's going to work and then, nothing loads/nothing happens. I went into System under Control Panel > Hardware > Device Manager - under the CD/DVD Drives, there is an exclamation point next to the driver. When I click on the Properties, it says that it's not working correctly -- it won't let me update it and I'm not sure if I should try rolling it back to another one. I can't seem to find information on this specific driver anywhere or what to do about this problem; I've Googled and nothing's been terribly useful. The Microsoft site seems to be of no help, either. I'll have more specifics about the driver when I'm on my own computer, but if anyone can help me out before I have that information, that'd be great. Thank you very much for any help/leads on fixing this! :)