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Old 12-22-2008, 01:21 PM   #2 (permalink)
jcgriff2
Moderator, Microsoft Support
 
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Join Date: Sep 2007
Location: Palm Springs, California
Posts: 9,984
OS: Windows 7, Vista Ultimate

My System

Vista - Windows 7 BSOD & Troubleshooting Instructions

System Info & BSOD Mini Kernel Dump File Collection

1. Download SysInternals Autoruns from Microsoft TechNet and SAVE it to your DOCUMENTS folder.

2. Download the zip file for Vista & Windows 7 - or - XP, extract the single batch script file (.bat) and save it to your DESKTOP.

3. RIGHT-click on the batch file desktop icon and select "Run as Administrator" (XP = 2x-click on icon)
- The small black cmd/DOS screen will appear with status information
- Other windows will open & close
- NO user interaction - except SysInternals AutoRuns EULA may appear in ~ 5 minutes. If so, "Accept" it and allow the batch script to complete
- The batch file may need up to 10 minutes to run - PLEASE be patient !
- output = a new folder found in Documents named TSF_Vista_Support

** XP - skip #4
4. Run a System Health Report - save in HTML (default file extension) format:
START | type perfmon /report - a viewer will appear. Save as an HTML file.

5. Zip up the entire TSF_Vista folder & the PERFMON HTML file.
- zip size limit = 1.96 MB
- post limit = 2 attached zip files

Please do not modify the files in the TSF folder as ALL files are needed. If the zip file > 1.96 MB, you can make a 2nd zip file and attach both to your next post.

Any ? - please let me know. . .

jcgriff2





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How-to ZIP a file and ATTACH it to your post

Zipping up the TSF_Vista_Support folder - RIGHT-click on the TSF_Vista_Support folder, select "Send To", select "Compressed (zipped) folder". There should now be a zip file named TSF_Vista_Support.zip. This is the file that will be attached to your next post using the next step.

Attaching the TSF_Vista_Support zipped file to a post - start a reply to your post as you normally would. Once in the reply screen, scroll down and you will see "Manage Attachments". Click on it. A smaller screen will appear - click on "Browse" - up toward the top. Locate the zip file that you are attaching and select it = TSF_Vista_Support.zip - in your Documents folder. Click 2x on it. You will be returned to the smaller screen. Click on "Upload" (next to Browse). Close the smaller window and submit your reply post.

Any ? - please send me a PM.

jcgriff2


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D-V .
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Windows 7 upgrade advice - From Vista to Win7

http://www.techsupportforum.com/2362673-post2.html


http://www.techsupportforum.com/1952419-post8.html
689-81
Attached Files
File Type: zip BSOD_Vista_v2-2_jcgriff2_.zip (3.8 KB, 241 views)
File Type: zip BSOD_XP_v1.2_jcgriff2_PROD_.zip (4.0 KB, 39 views)
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Last edited by jcgriff2; 10-21-2009 at 05:11 AM.
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