Hi tonyst,
Update Java Runtime Environment (JRE)
Your JRE is out of date. The current version is Java Runtime Environment (JRE) 6 Update 11.
- Click on Start > Control Panel and double click on Add/Remove Programs. Locate Java(TM) 6 Update 3 and click on Change/Remove to uninstall it.
- Repeat for these old versions of JRE:
- Java(TM) 6 Update 5
- Java(TM) 6 Update 7
- Click here to visit Java's website.
- Select Windows from the drop-down list for Platform.
- Select Multi-language from the drop-down list for Language.
- Check (tick) I agree to the Java SE Runtime Environment 6 License Agreement box and click on Continue.
- Click on jre-6u11-windows-i586-p.exe link to download it and save this to a convenient location.
- Run this installation to update your Java.
Run an online scan
Please go to
Kaspersky website and perform an online antivirus scan.
- Read through the requirements and privacy statement and click on Accept button.
- It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
- When the downloads have finished, click on Settings.
- Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Mail databases
- Click on My Computer under Scan.
- Once the scan is complete, it will display the results. Click on View Scan Report.
- You will see a list of infected items there. Click on Save Report As....
- Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
- Please post this log in your next reply.
In your next reply, please post back the Kaspersky Antivirus scan report.