Tech Support Forum - View Single Post - Infection: win32:spyware-gen [trj] and win32:Rootkit-gen [rtk]

djtantra · 12-10-2008, 10:04 AM

sUBs,

Thank you for your reply. I have been having numerous difficulties. I am unable to use the internet (either w/ IE or Firefox) for more than a few moments before they lock up and I have to hard reboot my machine. This also happens with MS office and Avast. When I am able to scan w/ Avast, it identifies either win32:spyware-gen [trj] or win32:Rootkit-gen [rtk]. All windows are opening very slowly and I can open more than 1 or 2 at a time w/o it locking up (forcing a hard reboot). This started as soon as I used an infected flash drive from a coworker. Both of my flash drives are infected; when I put them in my home computer avast immediatly saw the same malware. Is there anything else I can scan with that might catch these so that we can find a possible solution.

Thanks a million; your assistance is greatly appreciated.

Adam

12-10-2008, 10:04 AM	#6 (permalink)
djtantra Registered User Join Date: Dec 2008 Posts: 4 OS: XP Pro	Re: Infection: win32:spyware-gen [trj] and win32:Rootkit-gen [rtk] sUBs, Thank you for your reply. I have been having numerous difficulties. I am unable to use the internet (either w/ IE or Firefox) for more than a few moments before they lock up and I have to hard reboot my machine. This also happens with MS office and Avast. When I am able to scan w/ Avast, it identifies either win32:spyware-gen [trj] or win32:Rootkit-gen [rtk]. All windows are opening very slowly and I can open more than 1 or 2 at a time w/o it locking up (forcing a hard reboot). This started as soon as I used an infected flash drive from a coworker. Both of my flash drives are infected; when I put them in my home computer avast immediatly saw the same malware. Is there anything else I can scan with that might catch these so that we can find a possible solution. Thanks a million; your assistance is greatly appreciated. Adam