You're welcome.
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Over the past few weeks, I have had a number of external drives attached/unattached to my computer. Should I check to be sure they are also not infected? If so, how?
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Yes, that would be a good idea. It seems that Norton found a trace of a flashdrive infection somewhere but nothing severe though.
You can check them by inserting them > right click the drive > click "explore' > then delete any files or folders that are not yours.
Make sure you show hidden files while doing it:
- Click Start.
- Open My Computer..
- Select the Tools menu and click Folder Options.
- Select the View Tab.
- Under the "Hidden files and folders" heading select Show hidden files and folders.
- Uncheck the Hide Protected Operating System Files Option.
- Click Yes to confirm.
- Click OK.
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Also, why didn't Symantec pickup the nasty virus originally? Should I be using a different anti-virus program?
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The thing about antivirus is that it can only detect infections which were added to its database and some antivirus take time to update definitions.
Another thing is that lots of malware are pervasive and they hide from windows itself, including your antivirus products. This is why you should be careful and be aware of your surfing habits.
If all is well,
Click start > run > copy and paste:
combofix /u
That will hide your system files, clear your system restore cache and uninstall combofix.
Note: Make sure you update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
Please check out Tony Klein's article "How did I get infected in the first place?"
And miekiemoes'
"How to Prevent Malware"
Happy safe surfing!
Note: Please reply to this thread one last time so I could mark it as resolved.
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