Tech Support Forum - View Single Post

Billy O'Neal · 12-09-2008, 08:28 PM

Hello, tjord0
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:

In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .

We need to run a Scan with DDS

Please download DDS, and save it to your desktop, from one of the following mirrors:
- This is a mirror
- This is another mirror
Disable any type of "Script Blockers" or "Script Protection" installed on your system.
Double click on your desktop.
If prompted by any script blocking tools, please allow any actions taken by DDS.
When prompted to preform an Optional Scan, please select
Two reports will open. Please reply with the generated reports:
- DDS.txt <-- Copy and paste into your next post
- Attach.txt <-- Attach to your next post

We need to scan for Rootkits with GMER

Please download GMER from one of the following mirrors:
Close any and all open programs, as this process may crash your computer.
Unzip the downloaded file to your desktop.
Double click on your desktop.
Allow the gmer.sys driver to load if asked.
You may see this window. If you do, click No.
Click on and wait for the scan to finish.
If you see a rootkit warning window, click OK.
Push and save the logfile to your desktop.
Copy and Paste the contents of that file in your next post.

In your next reply, please include the following:
DDS.txt

Attach.txt

GMER's Log

Billy3

12-09-2008, 08:28 PM	#2 (permalink)
Billy O'Neal Analyst, Security Team Join Date: Aug 2008 Location: Northfield, Ohio, United States Posts: 1,690 OS: XPSP3, Vista Ultimate SP1, Ubuntu Server	Re: Slow browsing help needed Hello, tjord0 Welcome to TSF My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.) Please give me some time to look over your computer's log(s). Please take note of the following: In the meantime, please refrain from making any changes to your computer. Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :) If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken. Finally, please reply using the button in the lower left hand corner of your screen. Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" . We need to run a Scan with DDS Please download DDS, and save it to your desktop, from one of the following mirrors: This is a mirror This is another mirror Disable any type of "Script Blockers" or "Script Protection" installed on your system. Double click on your desktop. If prompted by any script blocking tools, please allow any actions taken by DDS. When prompted to preform an Optional Scan, please select Two reports will open. Please reply with the generated reports: DDS.txt <-- Copy and paste into your next post Attach.txt <-- Attach to your next post We need to scan for Rootkits with GMER Please download GMER from one of the following mirrors: This is the Primary mirror This is a Secondary mirror This is a Secondary mirror Close any and all open programs, as this process may crash your computer. Unzip the downloaded file to your desktop. Double click on your desktop. Allow the gmer.sys driver to load if asked. You may see this window. If you do, click No. Click on and wait for the scan to finish. If you see a rootkit warning window, click OK. Push and save the logfile to your desktop. Copy and Paste the contents of that file in your next post. In your next reply, please include the following: DDS.txt Attach.txt GMER's Log Billy3 __________________ If I fail to reply for more than 24 hours, please feel free to send me a PM. Don't want you to be overlooked Not problems like "What is beauty".. 'cause that would fall under the purview of your conundrums of philosophy.....