Tech Support Forum - View Single Post - XP runs 5% of normal speed w/ processor going flat out

ndmmxiaomayi · 12-08-2008, 08:35 AM

Hi tonyst,

Step 1

Please disable Kaspersky Antivirus temporarily as it may interfere with the fixes. Remember to re-enable it back before posting back the logs.

Please navigate to the system tray on the bottom right hand corner and look for a

sign.

Right click on it and select Pause Protection.
Select By User Request.
A popup will now show that Kaspersky Antivirus is disabled and a sign like this will now be shown.

Step 2

Please download Combofix from one of these locations:

Link 1
Link 2
Link 3

Save it to your desktop.

Double click on ComboFix.exe & follow the prompts.
As part of its process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. You will see the following message if Microsoft Windows Recovery Console is not installed.

With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes to continue scanning for malware.

When finished, a log will be produced. Please post this log in your next reply.

Do not mouse click on Combofix while it is running. That may cause it to stall.

12-08-2008, 08:35 AM	#2 (permalink)
ndmmxiaomayi Analyst, Security Team Join Date: Jun 2006 Posts: 714 OS: immune system, circulatory system, central nervous system, muscular system, skeletal system, digesti	Re: XP runs 5% of normal speed w/ processor going flat out Hi tonyst, Step 1 Please disable Kaspersky Antivirus temporarily as it may interfere with the fixes. Remember to re-enable it back before posting back the logs. Please navigate to the system tray on the bottom right hand corner and look for a sign. Right click on it and select Pause Protection. Select By User Request. A popup will now show that Kaspersky Antivirus is disabled and a sign like this will now be shown. Step 2 Please download Combofix from one of these locations: Link 1 Link 2 Link 3 Save it to your desktop. Double click on ComboFix.exe & follow the prompts. As part of its process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. You will see the following message if Microsoft Windows Recovery Console is not installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes to continue scanning for malware. When finished, a log will be produced. Please post this log in your next reply. Do not mouse click on Combofix while it is running. That may cause it to stall.** __________________ Done your best? Really?