Hello again, Joody.
Please copy this page to
Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.
Before beginning the fix,
read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
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If for some reason during these fixes you receive prompts from Spybot about whether to accept or deny any changes, please
Accept them all.
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Close any open browsers.
Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with ComboFix.
Open
Notepad and copy/paste all the text in the codebox below into Notepad:
Code:
File::
C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-6b13a7e7-785f012d.zip
C:\Program Files\Mozilla Firefox\xh7399.exe
C:\WINDOWS\system32\BEGAJETU.0LL
C:\WINDOWS\system32\BUTAZAJI.0LL
C:\WINDOWS\system32\JIWOFEHU.0LL
Folder::
C:\Documents and Settings\Compaq_Owner\.housecall6.6\Quarantine
Driver::
Yoe16
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000000
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"16966:TCP"=-
"16966:UDP"=-
Save this Notepad file as
CFScript.txt to your Desktop and then close the file.
Referring to the picture above, drag CFScript onto ComboFix
If you are prompted to update ComboFix, please click
Yes
Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
When finished, it shall produce a log for you. Please post that log,
ComboFix.txt in your next reply.
Note:
Do not mouseclick ComboFix's window whilst it's running. That may cause it to stall.
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You are using an outdated version of HijackThis. Please uninstall HijackThis 1.99.1 in the Add or Remove Programs section of your Control Panel and delete your current version.
Please download
HijackThis and Save it to your Desktop.
Alternate link
Double-click on the file you just downloaded. Click 'Run' or 'Install' and follow the prompts to install.
It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis
Upon install, HijackThis should open for you.
Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double-click on HijackThis.exe
1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit 'Scan' and then click on 'Save log'.
3. Please post the
HijackThis log in your next reply. Do not fix anything in HijackThis since they may be harmless.
4. Close HijackThis now please.
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Please post the following in your next reply:
ComboFix.txt
fresh HijackThis log