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Old 12-07-2008, 04:07 PM   #10 (permalink)
alba
Analyst, Security Team
 
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Join Date: Feb 2005
Location: Eire
Posts: 2,006
OS: Vista, Ubuntu 8.04


Re: Trying To Clean Up A Computer, Need Help

no I could get to it okay are you using internet explorer if not try with it if tha t doesn't work try doing an online scan try this one

Perform an online scan with Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
  • Follow the prompts to install the ActiveX controls
  • It will say "Loading TrendMicro definitions".
  • Click "Start Scan"
After it's done scanning, click "Scan Results"
  • Make sure all items found have a check next to them, then click "Clean Threats Now".
  • Click Exit.




failing that follow my instuctions below I want to make sure you are clean before I let you go I know it is a pain but we dont wnt you to get reinfected again

Download DDS and save it to your desktop.

Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.
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Please include the following logs in your thread:
  • Contents of the DDS.txt posted as text in your reply
  • Attach the Attach.txt to your post by clicking the Manage Attachments button under Additonal Options>Attach Files on the composition page. Browse to where you saved the file, and click Upload.
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