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Old 12-06-2008, 08:48 PM   #6 (permalink)
tetonbob
Manager, Security Center, TSF Academy; Analyst, Security Team
 
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Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,735
OS: 2000 Pro; XP Pro; XP Home


Re: Cross-Infected Laptop AND GMER.EXE ISSUE

Hmm, well, no, I'd rather you not perform any malware removal scans at this time. Also, since you tried twice with GMER in normal mode, and in resulted in bsod, just try in safe mode.


Once in safe mode:
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan...say NO.
  • Leave all settings at default. Ensure the Show all box is not checked.
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
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