Hi Joe -
InstallShield is a legit site.
Do you happen to have Sonic software installed?
See if this helps:
http://consumerdocs.installshield.co...0838&sliceId=1
http://consumerdocs.installshield.co...1006&sliceId=1
http://consumer.installshield.com/about_um.asp
Sometimes the updater used in various software gets cranky and while there's various ways to address it, the simplest can be to just disable these in msconfig:
See if you have these processes listed "issch" and "isuspm". If so, uncheck them, click apply and restart the computer.
When windows gets to the desktop, tick do not start the configuration utility when windows starts.
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