Tech Support Forum - View Single Post - Need Help ... What type of problem is this???

debby-nj · 11-30-2008, 04:27 PM

I am not very technical and now I desperately need help.

So today my laptop screen just started going blank.

The PC boots after a minute or 2 the screen seems to go dark. If I close the laptop and re-open the screen comes back. After a minute or 2 it goes blank again.

I could not figure out what was going on. After hours of frustration I decided to restore from Norton Ghost. I went back to a recovery point that was 6 weeks old.

That did not fix the problem.

Also when I booted from the Norton CD ... the screen still went blank. I needed to keep opening and closing the PC.

Before the problem occurred my kids were fooling with the function buttons.

I do not believe it is SW ... did NOrton Ghost eliminate that option?
Not a screen problem ... cause it comes back fine?

What is going on?

11-30-2008, 04:27 PM	#1 (permalink)
debby-nj Registered User Join Date: Nov 2008 Posts: 14 OS: xp	Need Help ... What type of problem is this??? I am not very technical and now I desperately need help. So today my laptop screen just started going blank. The PC boots after a minute or 2 the screen seems to go dark. If I close the laptop and re-open the screen comes back. After a minute or 2 it goes blank again. I could not figure out what was going on. After hours of frustration I decided to restore from Norton Ghost. I went back to a recovery point that was 6 weeks old. That did not fix the problem. Also when I booted from the Norton CD ... the screen still went blank. I needed to keep opening and closing the PC. Before the problem occurred my kids were fooling with the function buttons. I do not believe it is SW ... did NOrton Ghost eliminate that option? Not a screen problem ... cause it comes back fine? What is going on?