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Old 11-27-2008, 12:00 PM   #2 (permalink)
jjdave
Registered User
 
Join Date: Nov 2008
Posts: 1
OS: Win Vista


Re: dv9000 screen problems

Hey Guy,

Very interesting, I have HP Pavilion DV9334 (17", $1300), and I started having same problem just 4 days ago. I have this laptop for about 16 months.

I talk to HP Customer Support, I went through 4 people over 1hour period. Only thing is they want more money.

I found this link which indicates nVidia chip has a problem: http://news.cnet.com/8301-13554_3-10020782-33.html

Also, HP is aware about some problems with some model and giving free repair. However, my laptop and maybe yours, are not a part of this free service, yet. But if more people needs to report in order to recognise this problem. I am noticing more and more people are having this problems.

As for solution, HP Support just wants more money. I am disappointed in their support and they are asking for $400 for repair, it is absurd considering for $600, I can buy a brand new laptop.

I can offer you one solution to ponder, just yesterday on one of the forum I came across the name of this guy (Daniel Ferch, dferch@yahoo.com, 805-732-3996), he says he can fix it for $95. I called him and I did talk to him.

For your Information, I have not made a move yet as far as fixing my laptop.
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