Hi. I have an HP Pavilion Entertainment PC, with windows Vista operating system. The CD/DVD drive will not open. I have tried uninstalling and then reinstalling the device, to no avail. When i push the manual button to open the drive (on the side of the laptop), a green light comes on for a while (as if the computer is trying to respond) but the door does not open. Any help or advice that you could provide would be greatly appreciated.
Thank You,
Jodi
