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KawtinKandi · 11-21-2008, 01:56 PM

I've been calling verizon constantly for 2 weeks now to no end. I signed up for the 700 something KB internet, and then quickly decided it wasn't fast enough and upgraded to 3MB. After they finally put my upgrade through and started my 3MB service, my connection speed only went up to about 800KB. So I called them about 20 times to no avail. Finally a tech came out today, inspected everything, and gave me a new modem saying it must be the problem. She left before I had gotten the modem set up and running... and what a surprise it's STILL testing around 800KB. My theory is that maybe the 6100F modem they gave us isn't capable of 3MB. I have no idea whether that could really be it or not. I would greatly appreciate any ideas on my problem. I'm so sick of trying to get it to work I almost want to chuck my computer out of the window.

11-21-2008, 01:56 PM	#1 (permalink)
KawtinKandi Registered User Join Date: Nov 2008 Posts: 2 OS: Windows XP	Low speed connection. I've been calling verizon constantly for 2 weeks now to no end. I signed up for the 700 something KB internet, and then quickly decided it wasn't fast enough and upgraded to 3MB. After they finally put my upgrade through and started my 3MB service, my connection speed only went up to about 800KB. So I called them about 20 times to no avail. Finally a tech came out today, inspected everything, and gave me a new modem saying it must be the problem. She left before I had gotten the modem set up and running... and what a surprise it's STILL testing around 800KB. My theory is that maybe the 6100F modem they gave us isn't capable of 3MB. I have no idea whether that could really be it or not. I would greatly appreciate any ideas on my problem. I'm so sick of trying to get it to work I almost want to chuck my computer out of the window.