Tech Support Forum - View Single Post - switched from BT DSL to Virgin Media Cable

RAZOR1965 · 11-21-2008, 08:47 AM

Thanks Johnwill

Already tried both of these. Firmware was already the latest.

Its really strange. When I run a tracert on the web site I get 3 hops into it and it times out. When I connect the PC to the VM modem directly it goes past that hop ok.

I 'think' th eproblem could be either

1. Maybe the MTU setting in the router ??? rubbish???
2. A problem with the ISP end.

If I go out and buy a new router it may not resolve my issue and I will have wasted my money.

Aaaaarg

11-21-2008, 08:47 AM	#3 (permalink)
RAZOR1965 Registered User Join Date: Nov 2008 Posts: 2 OS: xp sp3	Re: switched from BT DSL to Virgin Media Cable Thanks Johnwill Already tried both of these. Firmware was already the latest. Its really strange. When I run a tracert on the web site I get 3 hops into it and it times out. When I connect the PC to the VM modem directly it goes past that hop ok. I 'think' th eproblem could be either 1. Maybe the MTU setting in the router ??? rubbish??? 2. A problem with the ISP end. If I go out and buy a new router it may not resolve my issue and I will have wasted my money. Aaaaarg