First step is to update the drivers on the problem laptop to the latest available on the manufacturer's support site.
Some things you can try if that doesn't work.
- For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
- For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference.
- Update the firmware to the latest version available on the manufacturer's site.
- Reset the router to factory defaults and reconfigure.
Many times these measures will resolve a lot of intermittent issues.