Tech Support Forum - View Single Post - Western Digital Passport 120GB problems, help needed

firedragon_jing · 11-19-2008, 11:16 PM

Ok, so I have a WD passport USB hard drive, not my favorite or what I would pick, got it as a present otherwise I would have gone with Seagate.

As for my problem, it had been working fine for the past couple years, only had some freezing issues that could be solved by unhooking the USB and plugging back in, did this most for movies. Well just the other day, it stopped allowing me to write to the drive, giving me the error "drive cannot find the sector requested." I could still copy the data off and I did that and copied the data to a hard drive I checked out to my school.

Well I tried to fix it in the time I had the extra hdd, but nothing worked. I've tried with the single usb cord it came with and a dual usb connecting cord. I've also tried on seperate computers. The diagnostic software I used from WD and Seagate both said the drive passed diagnostic without bad sectors, which is the most confusing part. I can't format the hard drive, every time I try through rightclick/format, cmd, or disk management it will go through the format and say it could not complete it. Only once did disk management, create a new partition work, but after installing 48GB of data, it went back to giving me "drive cannot find the sector requested." I am now having to burn the data to 22 DVDs to save my data. Is there any hope in salvaging my hard drive, a third party software that might help?

11-19-2008, 11:16 PM	#1 (permalink)
firedragon_jing Registered User Join Date: Nov 2008 Posts: 2 OS: Windows XP sp3	Western Digital Passport 120GB problems, help needed Ok, so I have a WD passport USB hard drive, not my favorite or what I would pick, got it as a present otherwise I would have gone with Seagate. As for my problem, it had been working fine for the past couple years, only had some freezing issues that could be solved by unhooking the USB and plugging back in, did this most for movies. Well just the other day, it stopped allowing me to write to the drive, giving me the error "drive cannot find the sector requested." I could still copy the data off and I did that and copied the data to a hard drive I checked out to my school. Well I tried to fix it in the time I had the extra hdd, but nothing worked. I've tried with the single usb cord it came with and a dual usb connecting cord. I've also tried on seperate computers. The diagnostic software I used from WD and Seagate both said the drive passed diagnostic without bad sectors, which is the most confusing part. I can't format the hard drive, every time I try through rightclick/format, cmd, or disk management it will go through the format and say it could not complete it. Only once did disk management, create a new partition work, but after installing 48GB of data, it went back to giving me "drive cannot find the sector requested." I am now having to burn the data to 22 DVDs to save my data. Is there any hope in salvaging my hard drive, a third party software that might help?