Tech Support Forum - View Single Post - Wireless home network, one laptop has internet/connection issues

blotsome · 11-19-2008, 11:29 AM

I have Verizon 1.5M DSL shared with 5 computers via a Westell VersaLink 327W router. 2 computers are wired via cat5. One AMD/OSX86 connects wirelessly through a PCI card. One IBM notebook connects through it's internal wireless card. All four of these computers can connect to the internet just fine. The issue is with a Dell Latitude D620 with an internal 1390 card (new roommate moved in last week). First, we could see the router, but couldn't connect. I tried messing around with a bunch of stuff, and now, apparently, if you leave the computer alone for 5 minutes or so after boot up, it may sometimes connect, but the connection will be slow or disconnect after a few minutes. It has loaded some web content wirelessly, but the connection is real iffy (and distance isn't an issue).

I should state that the router is WPA - PSK security enabled. I have also updated the router's firmware to VER:4.04.03.00, and re-installed the 1390 wireless drivers. I've also tried using Windows wireless connection utility and the driver's connection utility. I've also tried out MAC authentication with the router and manually inputting the IP/Subnet mask/default gateway into the TCP/IP properties of the Dell, but I could have done something wrong so I'm willing to try those things again.

Anyway, any ideas? It seems like, searching the web, other people have had similar problems, yet I haven't found any solutions that have worked for us. Seems like the 1390 card just isn't compatible with some routers. (the card does work, and has connected to a VPN university wireless network, free hotspots at public libraries and coffee shops, but has had issues with another wireless home network which may have also had WPA encryption).

11-19-2008, 11:29 AM	#1 (permalink)
blotsome Registered User Join Date: Aug 2007 Posts: 22 OS: WinXP	Wireless home network, one laptop has internet/connection issues I have Verizon 1.5M DSL shared with 5 computers via a Westell VersaLink 327W router. 2 computers are wired via cat5. One AMD/OSX86 connects wirelessly through a PCI card. One IBM notebook connects through it's internal wireless card. All four of these computers can connect to the internet just fine. The issue is with a Dell Latitude D620 with an internal 1390 card (new roommate moved in last week). First, we could see the router, but couldn't connect. I tried messing around with a bunch of stuff, and now, apparently, if you leave the computer alone for 5 minutes or so after boot up, it may sometimes connect, but the connection will be slow or disconnect after a few minutes. It has loaded some web content wirelessly, but the connection is real iffy (and distance isn't an issue). I should state that the router is WPA - PSK security enabled. I have also updated the router's firmware to VER:4.04.03.00, and re-installed the 1390 wireless drivers. I've also tried using Windows wireless connection utility and the driver's connection utility. I've also tried out MAC authentication with the router and manually inputting the IP/Subnet mask/default gateway into the TCP/IP properties of the Dell, but I could have done something wrong so I'm willing to try those things again. Anyway, any ideas? It seems like, searching the web, other people have had similar problems, yet I haven't found any solutions that have worked for us. Seems like the 1390 card just isn't compatible with some routers. (the card does work, and has connected to a VPN university wireless network, free hotspots at public libraries and coffee shops, but has had issues with another wireless home network which may have also had WPA encryption).