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Old 11-17-2008, 05:45 AM   #14 (permalink)
chemist
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 10,269
OS: XP SP3


Re: Can't remove Renos.AW trojan downloader

Hello again, Eoghan. Thanks for submitting the file.

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Open HijackThis and click on 'Do a System Scan Only'. Check the following entries if they still exist: (Make sure you do not miss any)

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

Please remember to close all other windows, including browsers then click Fix checked.

Please close HijackThis now.

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Try this online scan instead:

Go here to run an online scannner from ESET.
  • Note: You will need to use Internet explorer for this scan.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install.
  • Click Start
  • Make sure that the option Remove found threats is unticked, and the option Scan unwanted applications is checked.
  • Click Scan
  • Wait for the scan to finish.
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic and also let me know how things are now.
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